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creativecloud.adobe.com offline, can't download apps

New Here ,
Mar 10, 2024 Mar 10, 2024

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Hi! I erased my PC today, and i went to download my adobe apps again but the site isn't working, i can't access. Even with the VPN on or off. Tryed acces on my other PC, and the same happens. Anonimous Tab, same thing.

Have any way to download Photoshop without have to enter the creativecloud website?

Put an screen print of the error 500 of the website below.

https://creativecloud.adobe.com/

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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You may have install Adobe Cloud First?

https://creativecloud.adobe.com/apps/download/creative-cloud

 

 

 

The site is up. Maybe the issue is local to your area, or has already been resolved.

Screen Shot 2024-03-11 at 2.05.32 AM.jpg

 

 

 

 

 

 

 

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New Here ,
Mar 11, 2024 Mar 11, 2024

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Thanks! But the site still not reachable by here, idk why. But i remembered the microsoft store exist, and there has the Creative Cloud to download, so i did it. It's a tip to anyone who can't acces the website, download from Microsoft Store in Windows.

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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@Vin�cius35990380fhjx where are you located? The site is fully available. Try accessing adobe.com and navigating here:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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