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RDraws
Participant
December 19, 2019
Answered

CS3 Installation files? [CS3 is dead]

  • December 19, 2019
  • 4 replies
  • 543 views

I really need the installation files of Adobe Creative Suite 3 Web premium.  I was told to ask here for answers...

This topic has been closed for replies.
Correct answer Nancy OShea

Don't waste your time going back to Customer Care.  CS3 is officially dead. The activation servers were taken offline years ago.  Adobe recently took down public links to the activation free installers and replacement serial numbers.  We cannot help you and  Customer Care cannot help as Adobe have ended all support for CS3.  Your only option is to join the Creative Cloud plan of choice. 

https://www.adobe.com/creativecloud/plans.html

 

4 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
December 19, 2019

Don't waste your time going back to Customer Care.  CS3 is officially dead. The activation servers were taken offline years ago.  Adobe recently took down public links to the activation free installers and replacement serial numbers.  We cannot help you and  Customer Care cannot help as Adobe have ended all support for CS3.  Your only option is to join the Creative Cloud plan of choice. 

https://www.adobe.com/creativecloud/plans.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
December 19, 2019

I went to the page about CS3 and Win10 just to check

 

The link that was posted on Dec 14 to obtain the new serial number and special non-activation version of CS3 no longer works

 

It appears that Adobe has completely removed the ability to download and install the special version

LinSims
Community Expert
Community Expert
December 19, 2019

Well, that didn't take long ... <wry smile>

LinSims
Community Expert
Community Expert
December 19, 2019
LinSims
Community Expert
Community Expert
December 19, 2019

Get back in touch with customer support and, if they try to direct you here again, ask for a supervisor. This is a user-to-user forum. We cannot provide download links to outdated software nor can we help you with activation. (Note that activating CS3 may also be an issue. I've seen multiple recent posts here or in the Community Help forum from people having an issue with this. In all cases, you will have to work with Adobe support.)

RDraws
RDrawsAuthor
Participant
December 19, 2019

I tried talking to Adobe customer support, but they kept redirecting me to this page https://helpx.adobe.com/in/x-productkb/global/temporary-activation-expired.html and The old CS3 download replacement page is down. 😞 

LinSims
Community Expert
Community Expert
December 19, 2019

All I can suggest is try again and keep escalating to higher levels. Only Adobe employees have access to the super-secret download links, assuming they still exist. If you look in this forum, you'll see posts from numerous people who are trying to do the same thing but with CS5, and they also are having issues.