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chasingproblems
Participating Frequently
August 31, 2012
Répondu

CS4, "The installation database is corrupt"

Help!  Wanted to install this on my new PC. I had no problems originally installing it on my older PC.  I have disks...but can't get past disk #1.  i don't want to deactivate it from the old PC, if I can't get it back.

I'm getting nowhere fast.  Any suggestions?  Thanks!

Rosemary

Ce sujet a été fermé aux réponses.
Meilleure réponse par Jeffrey_A_Wright

Jeff, I have exactly the same issue. Everything unzipped and looks like the same file structure as on my old machine. I first took my original install files and it gave me the first message. Them I followed instruction re the trial download and have exactly the same MSG. I am also running w 7 64 bit.

My Lightroom installed perfectly, but cs4 won't run the setup file.

No idea but assume some conflict with win 7.

Suggestions?

Sent from my iPhone


Download and extracting the install files is a separate issue from the error the Installation Database is corrupt.  Please see Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 3 products - http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html for details on how to resolve this difficulty.

1 commentaire

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 31, 2012

Can you please try copying the install files to your desktop to check to see if you receive a disc error.  If you do then it is likely your installation media has been damaged.  You can download a fresh copy of the install files by following the directions listed at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html.

7
75Sierra
Participant
September 5, 2012

I have the same challenge.  When I download the three CS4 files from the suggested site, the downloads are not application files and won't extract?

Since my first post I edited the file extensions to exe and they extracted.  But when I run the set up file I get the same message as before.....installation datebase is corrupt contact adobe support

I am running windows 7 on a new machine

7
75Sierra
Participant
September 6, 2012

grrrhhhh..... Got sooooo excited reading that this worked for you.  Unfortunately, I installed PE 10 last week!!!  So, I followed what you did 75Sierra...changed the caps file to xcap.  No luck.  Still getting the same message.  This happens with both the disks and the download. 


Perhaps u should un install PE 10 and then try.

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