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cs5.5 master collection serial number for mac

Guest
Sep 09, 2015 Sep 09, 2015

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How can I obtain a license for new MacPro?

I purchased two licenses One is installed on PC.

Just recently purchased MacPro.

Can anyone advise?

TY

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correct answers 1 Correct answer

Community Expert , Sep 10, 2015 Sep 10, 2015

if you do not have a mac license, you can't install and activate the mac version and adobe no long offers platform swaps for cs5.5.

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Community Expert ,
Sep 09, 2015 Sep 09, 2015

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if your 2nd license is for a mac,

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Guest
Sep 10, 2015 Sep 10, 2015

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Greeting

Thanks for replying. I must not be explaining myself well.

I originally purchased the Master Suite CS5 with two

system installations. At the time I had a PC and was

going to purchase a Mac. This didn't happen until

this month when I finally purchased a MacPro.

I explained this to the support help and when I

received the original DVDs, the installations were only

for PC.

A few days ago I installed the Master Collection on the MacPro. Upon

completion a serial number was requested. I entered

the number and it was of course not valid.

I installed it as a trial version.

I went through many errors and requests.

Error: "install" can't be opened because it is from an unidentified developer.

The one problem that had me going around was the request to:

"Please close all of the following applications to continue:

Safari Notifications kept on the desktop. The request was to turn

off notifications for an application.

Eventually I used the help menu and used the system preferences which removed the applications

except one: Safari Notifications.

Eventually, I was helped by a tech who said you have to use the ACTIVITY MONITOR.

Please advise with this new information.  Thank You for your help and consideration

because I am new to this new machine. But, so far I am happy that I finally made

this purchase. It's pricey, but most people use the Mac.

I am hoping this assists with my career change.

Frank

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Community Expert ,
Sep 10, 2015 Sep 10, 2015

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if you do not have a mac license, you can't install and activate the mac version and adobe no long offers platform swaps for cs5.5.

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Guest
Sep 13, 2015 Sep 13, 2015

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Hola

Thanks for your insight and assistance. That was probablythe worse news for me this week. But, it is what it is asthe expression goes.

I hope down the road to be able to install adobe products

on my new MACPRO. I've been getting into that garageband.Glad to finally get a path into the Mac world.

Thanks againFrank

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Community Expert ,
Sep 14, 2015 Sep 14, 2015

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you're welcome.

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