Copy link to clipboard
Copied
I'm trying to download the cs5.5 master collection trial but it say "error downloading this product (Error 109). Check your network connection or destination disk." I am able to download other trials except this one.
Copy link to clipboard
Copied
Can you check out the discussion on this thread http://forums.adobe.com/thread/895639 and let me know if it helped?
Copy link to clipboard
Copied
I tried everything on that page and it still won't download
Copy link to clipboard
Copied
Chapto can you please try solution 1 listed in Troubleshoot Adobe Download Assistant there is an additional step not posted in the forum link Preran provided. It has you removing the contents of the ADA local store. In addition to clearing your browsers cookies.
Copy link to clipboard
Copied
It's still not working. I have the license key so I can use the full version. It's just not downloading.
Copy link to clipboard
Copied
We need to know all the unimportant things like operating system, browser used, network configuration, you know...
Mylenium
Copy link to clipboard
Copied
Do you think it would just be easier for me to buy the trial dvd and just install it?
Copy link to clipboard
Copied
Chapto perhaps it would be easier if you worked directly with our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now