Skip to main content
Participating Frequently
June 11, 2012
Question

CS6 Acrobat not installing on Mac Snow Leopard?

  • June 11, 2012
  • 1 reply
  • 6503 views

Please could someone shed some light on why this is not allowing to be installed?

    This topic has been closed for replies.

    1 reply

    MichaelKazlow
    Legend
    June 11, 2012

    We need more information. What are the specs of your computer system? What version of Snow Leopard are you running? Are you getting any error messages?

    robzrd3Author
    Participating Frequently
    June 11, 2012

    Hi Michael, Thanks for your reply. I am running OSX 10.6.8, Processor 3.06 GHz Intel Core 2 Duo. Memory 4GB 1067 MHz DDR3

    Installation offers no errors just doesn't instal Acrobat?

    This is some more infro from my Mac:

      Model Name:iMac
      Model Identifier:iMac9,1
      Processor Name:Intel Core 2 Duo
      Processor Speed:3.06 GHz
      Number Of Processors:1
      Total Number Of Cores:2
      L2 Cache:6 MB
      Memory:4 GB
      Bus Speed:1.07 GHz
      Boot ROM Version:IM91.008D.B08
      SMC Version (system):1.37f3
      Serial Number (system):VM912L30259
      Hardware UUID:B1CCDCE5-77F0-5428-9BFA-EA875156AF65

    Thanks and regards

    Rob

    robzrd3Author
    Participating Frequently
    June 18, 2012

    Rob I would recommend contacting our support team directly at this time.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issues you have described.  Feel free to also provide them a link to this thread as well so they can be up to date with what you have already done.


    By the way Jeff, Live Chat is currently not working! My relationship with Adobe is very strained. If it were a marriage I would be filing for divorce.