CS6

[JCC_Student]

I upgraded to the latest OS version on my Mac and lost all my CS6.  What can I do to get it back?

Thank you,

Bill

[Email removed by mod (B.R.)]

[John T Smith]

You install programs exactly the same way you did the 1st time... put your disc in the drive and enter your serial number when asked

.

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-you will need to enter your original serial number during install for non-Cloud programs

-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

IF Mac El Capitan read below

CS6 and earlier programs have not been tested and will not be updated to run on Mac El Capitan

-which means that you try to use CS6 and earlier at YOUR risk of having problems

-you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

-also a TEMPORARY security change https://forums.adobe.com/thread/2039319

-http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x...

-and more on gatekeeper https://support.apple.com/en-au/HT202491

[JCC_Student]

I now have EL Capitan. Can I go back to an earlier version? What else can I do to get my CS6 back?

Sent from my iPhone

[Benjamin Root]

‌Since this is a public forum, I removed the email address from your first post.

Have you tried intalling CS6 again, as John stated?

[JCC_Student]

Thank you for removing my email address.

I cannot try installing CS6 again because I no longer have it disc or serial number.  It was installed back in 2011 (I think) all my Adobe things were lost in a move.  Is there another way to get my info back on my computer?  

Thanks a lot,

Bill

[Benjamin Root]

‌If you didn't format your drive when you upgraded to El Captain, you may want to run the CC Cleaner Tool before reinstalling.

You can find the CS6 installers here: Download Adobe Creative Suite 6 applications  Be sure you download the correct installer.

And: Find your Adobe product serial number quickly

If you have any issues with installation on the new El Captain OS, refer to John's reply (reply #1)

[thatsmauri · Accepted solution]

Hi JCC Student,

your information may be in your Adobe account. Please sign in with your credentials here‌‌, then go

to 'Plans & Products' and under 'Products', click on 'View your products'. Your registered CS6 apps

plus their serial numbers should be listed there - like this:

(Image source)

I hope that helps

Best Regards,

Maurice