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Deactivate Acrobat X

New Here ,
Mar 22, 2025 Mar 22, 2025

I know that Acrobat X is no longer supported but I am trying to find a way to use it. I switched computers and would really like to get Acrobat X working on new computer. It says it is already installed on two computers. I have one of the old computers but it won't deactivate. Is there a registry key or something I can do to get this working? I just need it for a short time and am not in a position where I want to purchase a new subscription. I can understand that I can't get support for old program but I should be able to deactivate/activate if I have the download and the serial number. Any way????

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Community Expert ,
Mar 22, 2025 Mar 22, 2025

no, you have to open acrobat on your old computer > click help > deactivate.

 

your old computer needs security updates to its os and default (non-opera) browser to convey the deactivation to adobe.

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Community Expert ,
Mar 22, 2025 Mar 22, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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New Here ,
Mar 22, 2025 Mar 22, 2025

@kgladThank you for trying to help. My old computer is on latest version of OS. I did try to deactivate - it didn't work. I think it is because Adobe has blocked deactivation and activation of old versions. 

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Community Expert ,
Mar 22, 2025 Mar 22, 2025
LATEST

@timeandcents 

 

oh, you're essentially correct.  acrobat x can no longer be activated.  you can use it for 30 days and then must expend either time or effort extend another 30 days etc.

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