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Deactivating a dead computer?

ponusjim
New Here ,
Mar 17, 2016 Mar 17, 2016

My old computer (MacPro) has failed so I cannot turn it on to deactivate its license. What should I do so that I can activate on my new computer (iMac)?

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correct answers 1 Correct answer

Bani Verma Adobe Employee
Adobe Employee , Mar 17, 2016 Mar 17, 2016

Hi Ponusjim,

Please refer to the below links:

Licensing FAQ: Can I reinstall Creative Cloud if I get a new computer, my computer dies, or I have to reformat my disk?

Learn to activate or deactivate Adobe applications

Let us know if this helps.

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Bani Verma Adobe Employee
Adobe Employee ,
Mar 17, 2016 Mar 17, 2016
LATEST

Hi Ponusjim,

Please refer to the below links:

Licensing FAQ: Can I reinstall Creative Cloud if I get a new computer, my computer dies, or I have t...

Learn to activate or deactivate Adobe applications

Let us know if this helps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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