Deactivation Help!

[bluecool50]

My PC motherboard expired. I had it replaced but wasn't able to deactivate my Adobe software. Now I need to reactivate it but the serial number is "in use". I also tried to deactivate it from a second PC, but I am told that I am not connected to the internet. But I am, otherwise I won't be able to send this. Please help. My email address is jasbee@singnet.com.sg. Thank you

[thatsmauri · Accepted solution]

Hi bluecool50,

please get in touch with Adobe's Customer Care team and explain your situation to them

» https://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing-activatio...

Kind Regards,

Maurice