I have deleted all my files in the 20GB that comes with my subscription
but does not give me the room back, says its still full.
As you mentioned that even after deleting files, you still don't get the complete storage space, please make sure you have emptied the Archived folder as well.
Please see: Creative Cloud file storage and quota
Hope this helps.
Feel free to update the thread.
Thanks you, I had tried to do that befoire but nothing was showing up in the archived folder.
Then discovered for some reason my ghostery plugin needed to whitlist the page and I was able to see files and delete.
Glad to hear that you were able to see the files and delete.
Hope your issue is now resolved.
Which plugin to add because now cloud storage Mine is full and I deleted files but still no storage back still full. help me.
open your cc desktop app
click the cloud icon at the upper right
click cc web
check the files in the 7 folders (4 in your files, 2 in libraries with you, 1 in shared with you
check the lightroom link at the page's lower left
delete unneeded files in those 8 locations
open your mobile cc app > files delete unwanted files
finally delete the files in your cc web deleted folder, https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html