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Deleting all adobe file

New Here ,
Dec 13, 2016 Dec 13, 2016

Hello everybody.

I use a macbook pro retina with Sierra.

Couple months ago I started to use Creative cloud for photoshop, premiere and bridge. Now I would like to delete all the saved items related to creative cloud and those apps. As I have others adobe app as Flash I can't just delete all the adobe files.

I tried to use creative cloud cleaner tool but is not working right. I still have the creative cloud image in the top bar of my mac.

Anyone could suggest me how to operate?

Probably a way is to delete everything of adobe and reinstall what i need. But the problem is still there cause I don't know where are all the adobe files as I know that are everywhere in the mac.

Many thanks if somebody could help me with this.

Andrea

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Creative Cloud
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Adobe Employee ,
Dec 13, 2016 Dec 13, 2016

Hi Andreap27646928,

Please refer the thread below in order to delete all Adobe files:

illustrator reinstalling free trial 1 day old!

Hope this helps !

Feel free to update the thread  for any queries.

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New Here ,
Dec 14, 2016 Dec 14, 2016

Hello Kanikas100,

well, the page you have linked me is not was I was searching.

What I'm trying to do is to delete all the adobe creative cloud file from my mac.

Could you help me with that?

Many many thanks

Andrea

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Adobe Employee ,
Dec 14, 2016 Dec 14, 2016

The link in the thread shared above has steps on how to delete Creative Cloud from your machine.

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New Here ,
Dec 15, 2016 Dec 15, 2016

Yes, it has the link to adobe cleaner tool. What i'm searching for is a way to DEEP delete all the adobe files from my mac.

Thanks

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Adobe Employee ,
Dec 15, 2016 Dec 15, 2016
LATEST

Try deleting the below mentioned folders if you no longer have any adobe apps on your machine except for Reader it should help:

1- Go To: Finder > Applications > Utilities > ( Delete these two folders - Adobe creative cloud and Adobe Application Manager , if present )
2- Right click on Finder icon and  select "Go-To" Folder option.

3- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " ) -~/library ( It will open User Library folder. )
~/library > Application Support>Adobe ( Trash this folder )
~/library> Cache > Trash all Adobe files and folders from here
~/library> Preferences > Trash all Adobe files and folders from here

4- Again > Right click on Finder icon and  select "Go-To" Folder option.> You will get a text box, type-in below command and then hit 'Return' key./library ( It will open System Library folder.)
/library> Application Support>Adobe ( Trash this folder )
/library> Cache > Trash all Adobe files and folders from here
/library> Preferences > Trash all Adobe files and folders from here

5- Restart the machine and Empty the trash.

If you still face any issues, please Contact Customer Care.

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