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надяf37758785
Participant
October 13, 2016
Answered

demo version

  • October 13, 2016
  • 2 replies
  • 557 views

Hi, Why the demo version is valid for 7 days at installation? information has been written 30 days

This topic has been closed for replies.
Correct answer Ned Murphy

The duration of trial versions was changed to be 7 days for most programs some time ago.  If you happen to see 30 days still advertised where only 7 are provided where is that?

2 replies

M
michelet46058906
Participating Frequently
August 19, 2019

DO NOT INSTALL ADOBE TEST PROGRAMS. If you should think of trying their software, don't do it !!!

NEVER INSTALL AN ADOBE TEST PROGRAM YOU MAY FIND HUNDREDS OF EURO WITHOUT TALK IT !!!

Now I'll tell you what happened to me.

I wanted to try acrobat professional so I signed up, downloaded the software, uninstalled it and deleted myself.

Everything good?

No!!!

After a month and two days, the time for not being able to recur anymore and cancel the subscription, I found myself on the Pay account such as the debit of July and August !!

Why have they failed to recover the money immediately, within the 14 days in which withdrawal was possible ???

Because otherwise they would not have cheated me and I could have repelled myself, yes because I had already done it !!!

Now to cancel something I didn't want and didn't use I have to pay € 91.44 !!!

I will be mona to have tried their program but this is a legalized scam !!!

SHAME ADOBE!

A company like yours should not behave like this, these cunning are shameful.

NEVER INSTALL AN ADOBE TEST PROGRAM YOU MAY FIND HUNDREDS OF EURO WITHOUT TALK IT !!!

€ 18.29 + 18.29 + 91.44 = € 128.02 !!!!

for a software that I have not used but only "tried".

Ned Murphy
Ned Murphy
Legend
August 21, 2019

From what you describe, you signed up but never cancelled - you only uninstalled/deleted, so you could expect to be charged.

Ned Murphy
Ned MurphyCorrect answer
Legend
October 13, 2016

The duration of trial versions was changed to be 7 days for most programs some time ago.  If you happen to see 30 days still advertised where only 7 are provided where is that?

alexp67204817
alexp67204817
Participant
September 2, 2017

How is it possible to say only after 7 days of testing the complex softwares of Adobe if you want to "buy" it for a whole year?

Nearly nobody will have the time to sit everyday a week and testing.

A total senseless decision to change the demo version to 7 days

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