Desktop App Install Update Fails 1002

[EdenPeter]

Hi All,

I've followed all the advice on the forum and CC help... uninstalled and re-installed, used CC Cleaner the whole lot... but still no joy in updating CC Desktop App and I have no access to any of my software all day. (full day of work lost)

Any advice on getting CC to work again without having to rebuild my macpro (OSX 10.10.5)??

Cheers

Peter

Message was edited by: Peter Scott

[kevin stohlmeyer · Accepted solution]

This document may help point you in the right direction:

Troubleshoot Creative Cloud download and install issues

[Sheena Kaul]

Moving to Creative Cloud Download & Install​