Desktop CC app not reinstalling:

[Krishna Singh Khalsa]

here's the problem signature:

Problem signature:

  Problem Event Name:    BEX

  Application Name:    Creative Cloud.exe

  Application Version:    3.0.0.74

  Application Timestamp:    553504a0

  Fault Module Name:    StackHash_0a9e

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Offset:    00000000

  Exception Code:    c0000005

  Exception Data:    00000008

  OS Version:    6.1.7601.2.1.0.256.48

  Locale ID:    1033

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

[chrisg234]

Bueller? I'm having the same exact problem.

[Pattie-F]

Please try the steps listed in this link to reinstall the Creative Cloud desktop application:  http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Pattie