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Is there a way to direct download the Creative Cloud update files? Not go through the CC app. The reason is not everyone has the same internet connection as folks in Silicon Valley. Here in the rural parts of the country often our connection is not very good. Last night for example, I attempted to update lightroom classic, when I went to bed it was at 43% it was still at 43% when I woke up. Of course, every time I have to quit for some reason, I always have to start over. I have previously suggested Adobe use some sort of "Download manager" It is not a new technology, we had it in the dial-up days for the same reason. It is extremely frustrating when there are large updates. Thanks, Jason
This message did not seem to post so update I have tried several additional times. I chatted with a representative online who could not help either other than to say I should have faster internet. 🙂
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ProDesign Tools usually posts direct download links when Adobe makes them available.
https://prodesigntools.com/adobe-cc-2020-direct-download-links.html
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Nancy, I don't believe Prodesigntools will be able to gain access to the most recent CC releases. If an individual member does need the installation files to be downloaded and then installed locally, then it is best to refer them to our chat support team at https://helpx.adobe.com/contact.html.
The 2020 files are not yet available, even through Chat support, but they will be made available within the next month or two. It is a separate effort to make them available outside of the Creative Cloud desktop app.
Creative Cloud for Team and Enterprise members, of course, can create and deploy their own installation packages.
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Jason, sorry to hear you are facing problems with the download process. Download management is part of the process that is used to fetch updates through the Creative Cloud desktop app. In fact, it is only after several retries, and failures, that the process will result in an error message.
As a next step please check the log files to determine the exact cause of the Lightroom Classic update not applying. Unfortunately just knowing the process stopped at 43% does not provide any clues on what steps need to be taken to correct the behavior.
Jason, please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html for information on how to locate and interpret the log files that contain the install or download error. Please post any errors you discover to this public forum discussion.
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Thank you so very much for your reply. I understand the 43% is not instructive, I only meant having to start all over has been a problem for me especially when I do not have access to [very fast] internet that I can not download it all in one session. Or at least CC was indicating to me it was starting all over each time. Thank you, I had no problem finding the log file, it is quite long going back to 2016 when I assume this computer was new. I have copied only the last 24 hours worth. I have in the last week been able to update LR classic and Camera Raw I think, Still no luck on PS, of course, I normally try only one at a time.
I will try PS again tonight while I am asleep, perhaps you just replying to my message will cause it to work and make me a lier like at the mechanics. LOL Thanks again!
11/11/19 00:21:10:274 | [INFO] | 17932 | HDSetup | HDPIM | TaskManager | | HDPIM | 14316 | Starting 'DOWNLOAD' task for Package (Name: AdobePhotoshop21-Core_x64 Version: 21.0.37)
11/11/19 00:21:10:277 | [INFO] | 17932 | HDSetup | HDPIM | ExtractManager | | HDPIM | 896 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) Extract info - ExtractSize: 944675725, ExtractPath:'C:\adobeTemp\ETR174A.tmp'
11/11/19 00:21:10:283 | [INFO] | 17932 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 896 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR6154.tmp\AdobeCameraRawProfile8.0All.zip to folder C:\adobeTemp\ETR174A.tmp with type Zip-Deflated
11/11/19 00:21:10:290 | [INFO] | 17932 | HDSetup | HDPIM | DownloadManager | | HDPIM | 14316 | Package (Name: AdobePhotoshop21-Core_x64 Version: 21.0.37) Download info - DownloadSize: 1172143892, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETR175A.tmp'
11/11/19 00:21:10:297 | [INFO] | 17932 | HDSetup | HDPIM | DownloadManager | | HDPIM | 14316 | Enabling Bluestreak download for PHSP
11/11/19 00:21:10:301 | [INFO] | 17932 | HDSetup | HDPIM | DownloadManager | | HDPIM | 14316 | Changing thread count to 40 for PHSP
11/11/19 00:21:52:755 | [INFO] | 17932 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 896 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR6154.tmp\AdobeCameraRawProfile8.0All.zip at folder C:\adobeTemp\ETR174A.tmp with type Zip-Deflated with status code 0
11/11/19 00:21:52:800 | [INFO] | 17932 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 896 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR6154.tmp. Recursive: 1
11/11/19 00:21:52:800 | [INFO] | 17932 | HDSetup | HDPIM | TaskManager | | HDPIM | 896 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67), Time taken '42' sec
11/11/19 06:55:44:609 | [INFO] | 17932 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 18252 | Inside hdpimControlProgress for request type '2' with driverXML
11/11/19 06:55:45:017 | [INFO] | 17932 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 14316 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR175A.tmp. Recursive: 1
11/11/19 06:55:45:019 | [INFO] | 17932 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 18252 | Exiting hdpimControlProgress with status '0'
11/11/19 06:55:45:127 | [INFO] | 17932 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 14244 | Released product specific lock for SAPCode: PHSP
11/11/19 06:55:45:127 | [INFO] | 17932 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 14244 | Released product specific lock for SAPCode: ACR
11/11/19 06:55:45:158 | [INFO] | 17932 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 18252 | Inside hdpimTerminateSession
11/11/19 06:55:45:168 | [INFO] | 17932 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 18252 | Successfully deleted directory from path: C:\adobeTemp\ETR8930.tmp. Recursive: 1
11/11/19 06:55:45:183 | [INFO] | 17932 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 18252 | Successfully deleted directory from path: C:\adobeTemp\ETR6153.tmp. Recursive: 1
11/11/19 06:55:46:423 | [INFO] | 17932 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 18252 | Successfully deleted directory from path: C:\adobeTemp\ETR174A.tmp. Recursive: 1
11/11/19 06:55:46:426 | [INFO] | 17932 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 18252 | Exiting hdpimTerminateSession, successfully closed session '0'
11/11/19 06:55:46:464 | [INFO] | 17932 | HDSetup | HDSetup | AppContext | | HDSetup | 16728 | Exit Code: 0
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warnings(s)
-------------------------------------------------------------------------------------
11/11/19 06:55:46:479 | [WARN] | 17932 | HDSetup | OOBEUtils | CommBridge | | OOBEUtils | 18252 | Pipe 00000000 not initialized, aborting write.
11/11/19 06:55:46:482 | [INFO] | 17932 | HDSetup | HDSetup | AppContext | | HDSetup | 16728 | ************************* END Adobe Setup *************************
11/11/19 06:56:28:184 | [INFO] | 13072 | HDSetup | HDSetup | AppContext | | HDSetup | 4024 | ************************* START Adobe Setup *************************
11/11/19 06:56:28:184 | [INFO] | 13072 | HDSetup | HDSetup | AppContext | | HDSetup | 4024 | Adobe Setup Version: 5.0.0.354
11/11/19 06:56:28:184 | [INFO] | 13072 | HDSetup | OOBEUtils | CommandLineParser | | OOBEUtils | 4024 | Parsing the command line provided. Number of command line arguments is 2
11/11/19 06:56:31:498 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Inside hdpimCreateSession
11/11/19 06:56:31:498 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Entering into 'createHDPIMSession'
11/11/19 06:56:31:498 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | new session '{452B81FD-7DA8-4566-8968-DDC71EA96840}' created
11/11/19 06:56:31:498 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Exiting hdpimCreateSession, new session ID is '{452B81FD-7DA8-4566-8968-DDC71EA96840}'
11/11/19 06:56:31:542 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Inside hdpimInstallProduct with request <DriverInfo><ProductInfo><SAPCode>PHSP</SAPCode><CodexVersion>21.0</CodexVersion><Platform>win64</Platform><BuildVersion>21.0.37</BuildVersion><BuildGuid>3fd47c70-aa2b-464e-bb0f-a0d070f2f0ed</BuildGuid><Dependencies><Dependency><SAPCode>ACR</SAPCode><CodexVersion>12.0</CodexVersion><Platform>win32</Platform><BuildVersion>12.0.0.68</BuildVersion><BuildGuid>d422be47-5918-489d-b159-0d6f32eb8a49</BuildGuid></Dependency><Dependency><SAPCode>CCXP</SAPCode><CodexVersion>3.3.0</CodexVersion><Platform>win32</Platform><BuildVersion>3.3.0.39</BuildVersion><BuildGuid>56711b04-5d1f-4445-b162-729b15a15c9a</BuildGuid></Dependency><Dependency><SAPCode>COCM</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.4</BuildVersion><BuildGuid>3fc3cd37-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>COPS</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.5</BuildVersion><BuildGuid>3fc3e192-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>CORE</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.12</BuildVersion><BuildGuid>3fc3d70f-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>CORG</SAPCode><CodexVersion>1.1</CodexVersion><Platform>win32</Platform><BuildVersion>1.1.4</BuildVersion><BuildGuid>3fd039c5-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency></Dependencies></ProductInfo><RequestInfo><ClientWorkingDirectory>C:\Users\j_mac\AppData\Local\Temp\{FBFAC7A1-FBE4-425F-B917-64D207D0F999}</ClientWorkingDirectory><InstallLanguage>en_US</InstallLanguage><InstallDir></InstallDir><x-api-key>CreativeCloud_v5_0</x-api-key><prefMigration>TRUE</prefMigration><PreserveInstallData>true</PreserveInstallData><ConflictXML>C:\Users\j_mac\AppData\Local\Temp\{FBFAC7A1-FBE4-425F-B917-64D207D0F999}\{E763780C-6C59-4767-B61A-DC7DB8ABEBCD}</ConflictXML><workflowType>install</workflowType></RequestInfo></DriverInfo>
11/11/19 06:56:31:545 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Exiting hdpimInstallProduct with status '0'
11/11/19 06:56:33:106 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10912 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRC7F.tmp. Recursive: 1
11/11/19 06:56:34:438 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10912 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR129A.tmp. Recursive: 1
11/11/19 06:56:35:588 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10912 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR17CB.tmp. Recursive: 1
11/11/19 06:56:36:705 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10912 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR1C51.tmp. Recursive: 1
11/11/19 06:56:37:851 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10912 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR20A7.tmp. Recursive: 1
11/11/19 06:56:38:879 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10912 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR251D.tmp. Recursive: 1
11/11/19 06:56:40:000 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10912 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR2925.tmp. Recursive: 1
11/11/19 06:56:40:000 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Populating install data from Application JSON
11/11/19 06:56:40:004 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Populating install data from Application JSON
11/11/19 06:56:40:006 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Populating install data from Application JSON
11/11/19 06:56:40:006 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Populating install data from Application JSON
11/11/19 06:56:40:007 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Populating install data from Application JSON
11/11/19 06:56:40:007 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Populating install data from Application JSON
11/11/19 06:56:40:008 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Populating install data from Application JSON
11/11/19 06:56:40:012 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Previous codex version '11.4.1' found installed on machine. Updating to requested codex version '12.0'
11/11/19 06:56:40:012 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMDBHelper | | HDPIM | 10912 | Install Directory2 received from the DB(DBHelper) is C:\Program Files (x86)\Common Files\Adobe
11/11/19 06:56:40:012 | [INFO] | 13072 | HDSetup | HDPIM | ProductInfo | | HDPIM | 10912 | Install Directory received from the DB is C:\Program Files (x86)\Common Files\Adobe
11/11/19 06:56:40:027 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Dependent product with sapCode CCXP and version 3.3.0 will not be installed as same version is already installed
11/11/19 06:56:40:027 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Dependent product with sapCode COCM and version 1.0 will not be installed as same version is already installed
11/11/19 06:56:40:028 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Dependent product with sapCode COPS and version 1.0 will not be installed as same version is already installed
11/11/19 06:56:40:029 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Dependent product with sapCode CORE and version 1.0 will not be installed as same version is already installed
11/11/19 06:56:40:030 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Dependent product with sapCode CORG and version 1.1 will not be installed as same version is already installed
11/11/19 06:56:40:030 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Sanitizing data for product-'Photoshop'
11/11/19 06:56:40:030 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | HD Packager Version-'3.0.43'
11/11/19 06:56:40:030 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Sanitizing data for product-'Camera Raw'
11/11/19 06:56:40:031 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | HD Packager Version-'3.0.43'
11/11/19 06:56:40:143 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Acquired product specific lock for SAPCode: PHSP
11/11/19 06:56:40:143 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Acquired product specific lock for SAPCode: ACR
11/11/19 06:56:40:153 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Final Install Directory for the workflow is C:\Program Files\Adobe\Adobe Photoshop 2020
11/11/19 06:56:40:154 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Final Install Directory for the workflow is C:\Program Files (x86)\Common Files\Adobe
11/11/19 06:56:40:154 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Sorting packages to install
11/11/19 06:56:40:154 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Sorting packages to install
11/11/19 06:56:40:155 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Package (Name: AdobePhotoshop21-Core_x64 Version: 21.0.37) selected for install
11/11/19 06:56:40:156 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Package (Name: AdobePhotoshop21-Support Version: 21.0.37) selected for install
11/11/19 06:56:40:157 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Package (Name: AdobePhotoshop21-en_US_x64 Version: 21.0.37) selected for install
11/11/19 06:56:40:157 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11) selected for install (replacing package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11))
11/11/19 06:56:40:157 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRaw8.0All Version: 11.4.1.11))
11/11/19 06:56:40:157 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) selected for install (replacing package (Name: AdobeCameraRaw8.0All-x64 Version: 11.4.1.14))
11/11/19 06:56:40:157 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRawProfile8.0All Version: 11.4.1.11))
11/11/19 06:56:40:850 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Win32 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/11/19 06:56:40:850 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Win64 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/11/19 06:56:43:282 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Successfully executed runtime installer custom hook exe from path C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\Runtime\customhook\RuntimeCustomHook.exe with return code 0
11/11/19 06:56:43:283 | [INFO] | 13072 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10912 | Resilience mode is enabled
11/11/19 06:56:43:283 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 9140 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/11/19 06:56:43:287 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Download info - DownloadSize: 59158271, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETR3A5C.tmp'
11/11/19 06:56:43:288 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Enabling Bluestreak download for ACR
11/11/19 06:56:43:290 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Changing thread count to 40 for ACR
11/11/19 06:59:27:918 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 9140 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '164' sec
11/11/19 06:59:27:918 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 11560 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/11/19 06:59:27:918 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 9140 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68)
11/11/19 06:59:27:922 | [INFO] | 13072 | HDSetup | HDPIM | ExtractManager | | HDPIM | 11560 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Extract info - ExtractSize: 79204824, ExtractPath:'C:\adobeTemp\ETRBD7F.tmp'
11/11/19 06:59:27:923 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) Download info - DownloadSize: 86120099, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETRBD7E.tmp'
11/11/19 06:59:27:923 | [INFO] | 13072 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 11560 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR3A5C.tmp\AdobeCameraRaw8.0All.zip to folder C:\adobeTemp\ETRBD7F.tmp with type Zip-Deflated
11/11/19 06:59:27:925 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Enabling Bluestreak download for ACR
11/11/19 06:59:27:927 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Changing thread count to 40 for ACR
11/11/19 06:59:28:819 | [INFO] | 13072 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 11560 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR3A5C.tmp\AdobeCameraRaw8.0All.zip at folder C:\adobeTemp\ETRBD7F.tmp with type Zip-Deflated with status code 0
11/11/19 06:59:28:828 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11560 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR3A5C.tmp. Recursive: 1
11/11/19 06:59:28:828 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 11560 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '1' sec
11/11/19 07:03:22:611 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 11560 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68)
11/11/19 07:03:22:612 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 9140 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68), Time taken '235' sec
11/11/19 07:03:22:613 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 9140 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67)
11/11/19 07:03:22:621 | [INFO] | 13072 | HDSetup | HDPIM | ExtractManager | | HDPIM | 11560 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) Extract info - ExtractSize: 116771904, ExtractPath:'C:\adobeTemp\ETR523F.tmp'
11/11/19 07:03:22:626 | [INFO] | 13072 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 11560 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETRBD7E.tmp\AdobeCameraRaw8.0All-x64.zip to folder C:\adobeTemp\ETR523F.tmp with type Zip-Deflated
11/11/19 07:03:22:628 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) Download info - DownloadSize: 382626024, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETR5240.tmp'
11/11/19 07:03:22:631 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Enabling Bluestreak download for ACR
11/11/19 07:03:22:634 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Changing thread count to 40 for ACR
11/11/19 07:03:23:755 | [INFO] | 13072 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 11560 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETRBD7E.tmp\AdobeCameraRaw8.0All-x64.zip at folder C:\adobeTemp\ETR523F.tmp with type Zip-Deflated with status code 0
11/11/19 07:03:23:770 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11560 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRBD7E.tmp. Recursive: 1
11/11/19 07:03:23:770 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 11560 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68), Time taken '1' sec
11/11/19 07:21:30:241 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 11560 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67)
11/11/19 07:21:30:248 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 9140 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67), Time taken '1088' sec
11/11/19 07:21:30:255 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 9140 | Starting 'DOWNLOAD' task for Package (Name: AdobePhotoshop21-Core_x64 Version: 21.0.37)
11/11/19 07:21:30:258 | [INFO] | 13072 | HDSetup | HDPIM | ExtractManager | | HDPIM | 11560 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) Extract info - ExtractSize: 944675725, ExtractPath:'C:\adobeTemp\ETREADA.tmp'
11/11/19 07:21:30:263 | [INFO] | 13072 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 11560 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR5240.tmp\AdobeCameraRawProfile8.0All.zip to folder C:\adobeTemp\ETREADA.tmp with type Zip-Deflated
11/11/19 07:21:30:270 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Package (Name: AdobePhotoshop21-Core_x64 Version: 21.0.37) Download info - DownloadSize: 1172143892, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETREADB.tmp'
11/11/19 07:21:30:276 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Enabling Bluestreak download for PHSP
11/11/19 07:21:30:279 | [INFO] | 13072 | HDSetup | HDPIM | DownloadManager | | HDPIM | 9140 | Changing thread count to 40 for PHSP
11/11/19 07:22:11:990 | [INFO] | 13072 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 11560 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR5240.tmp\AdobeCameraRawProfile8.0All.zip at folder C:\adobeTemp\ETREADA.tmp with type Zip-Deflated with status code 0
11/11/19 07:22:12:037 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11560 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR5240.tmp. Recursive: 1
11/11/19 07:22:12:037 | [INFO] | 13072 | HDSetup | HDPIM | TaskManager | | HDPIM | 11560 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67), Time taken '42' sec
11/11/19 09:44:01:432 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Inside hdpimControlProgress for request type '2' with driverXML
11/11/19 09:44:02:066 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 9140 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETREADB.tmp. Recursive: 1
11/11/19 09:44:02:068 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Exiting hdpimControlProgress with status '0'
11/11/19 09:44:02:306 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Inside hdpimTerminateSession
11/11/19 09:44:02:536 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Released product specific lock for SAPCode: PHSP
11/11/19 09:44:02:537 | [INFO] | 13072 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10912 | Released product specific lock for SAPCode: ACR
11/11/19 09:44:02:568 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 13816 | Successfully deleted directory from path: C:\adobeTemp\ETRBD7F.tmp. Recursive: 1
11/11/19 09:44:02:592 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 13816 | Successfully deleted directory from path: C:\adobeTemp\ETR523F.tmp. Recursive: 1
11/11/19 09:44:03:851 | [INFO] | 13072 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 13816 | Successfully deleted directory from path: C:\adobeTemp\ETREADA.tmp. Recursive: 1
11/11/19 09:44:03:854 | [INFO] | 13072 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13816 | Exiting hdpimTerminateSession, successfully closed session '0'
11/11/19 09:44:03:898 | [INFO] | 13072 | HDSetup | HDSetup | AppContext | | HDSetup | 4024 | Exit Code: 0
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warnings(s)
-------------------------------------------------------------------------------------
11/11/19 09:44:03:899 | [WARN] | 13072 | HDSetup | OOBEUtils | CommBridge | | OOBEUtils | 13816 | Pipe 00000000 not initialized, aborting write.
11/11/19 09:44:03:901 | [INFO] | 13072 | HDSetup | HDSetup | AppContext | | HDSetup | 4024 | ************************* END Adobe Setup *************************
11/11/19 09:44:09:844 | [INFO] | 16716 | HDSetup | HDSetup | AppContext | | HDSetup | 17896 | ************************* START Adobe Setup *************************
11/11/19 09:44:09:844 | [INFO] | 16716 | HDSetup | HDSetup | AppContext | | HDSetup | 17896 | Adobe Setup Version: 5.0.0.354
11/11/19 09:44:09:844 | [INFO] | 16716 | HDSetup | OOBEUtils | CommandLineParser | | OOBEUtils | 17896 | Parsing the command line provided. Number of command line arguments is 2
11/11/19 09:44:12:569 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 2604 | Inside hdpimCreateSession
11/11/19 09:44:12:569 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 2604 | Entering into 'createHDPIMSession'
11/11/19 09:44:12:570 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 2604 | new session '{1A260065-4F95-45AB-A87F-7BD1D42F7401}' created
11/11/19 09:44:12:570 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 2604 | Exiting hdpimCreateSession, new session ID is '{1A260065-4F95-45AB-A87F-7BD1D42F7401}'
11/11/19 09:44:12:638 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 2604 | Inside hdpimInstallProduct with request <DriverInfo><ProductInfo><SAPCode>ACR</SAPCode><CodexVersion>12.0</CodexVersion><Platform>win32</Platform><BuildVersion>12.0.0.68</BuildVersion><BuildGuid>d422be47-5918-489d-b159-0d6f32eb8a49</BuildGuid></ProductInfo><RequestInfo><ClientWorkingDirectory>C:\Users\j_mac\AppData\Local\Temp\{4E7DB865-A6E8-441A-AC19-7C0CAD5D14BE}</ClientWorkingDirectory><InstallDir></InstallDir><x-api-key>CreativeCloud_v5_0</x-api-key><prefMigration>FALSE</prefMigration><PreserveInstallData>true</PreserveInstallData><ConflictXML>C:\Users\j_mac\AppData\Local\Temp\{4E7DB865-A6E8-441A-AC19-7C0CAD5D14BE}\{78B97994-D837-4C90-AA25-F7F8EA65D1E9}</ConflictXML><DeleteUserPreferences>false</DeleteUserPreferences><workflowType>update</workflowType></RequestInfo></DriverInfo>
11/11/19 09:44:12:645 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 2604 | Exiting hdpimInstallProduct with status '0'
11/11/19 09:44:14:210 | [INFO] | 16716 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 648 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR91B4.tmp. Recursive: 1
11/11/19 09:44:14:210 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Populating install data from Application JSON
11/11/19 09:44:14:235 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Previous codex version '11.4.1' found installed on machine. Updating to requested codex version '12.0'
11/11/19 09:44:14:236 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMDBHelper | | HDPIM | 648 | Install Directory2 received from the DB(DBHelper) is C:\Program Files (x86)\Common Files\Adobe
11/11/19 09:44:14:236 | [INFO] | 16716 | HDSetup | HDPIM | ProductInfo | | HDPIM | 648 | Install Directory received from the DB is C:\Program Files (x86)\Common Files\Adobe
11/11/19 09:44:14:246 | [INFO] | 16716 | HDSetup | HDPIM | HDPIMDBHelper | | HDPIM | 648 | Install Directory2 received from the DB(DBHelper) is C:\Program Files (x86)\Common Files\Adobe
11/11/19 09:44:14:246 | [INFO] | 16716 | HDSetup | HDPIM | ProductInfo | | HDPIM | 648 | Install Directory received from the DB is C:\Program Files (x86)\Common Files\Adobe
11/11/19 09:44:14:253 | [INFO] | 16716 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 648 | Dependent product with sapCode KASU and version 2.0 is a self referenced product, it will not be uninstalled with this parent product, it should be uninstalled seperately.
11/11/19 09:44:14:257 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Sanitizing data for product-'Camera Raw'
11/11/19 09:44:14:257 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | HD Packager Version-'3.0.43'
11/11/19 09:44:14:281 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Acquired product specific lock for SAPCode: ACR
11/11/19 09:44:14:285 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Final Install Directory for the workflow is C:\Program Files (x86)\Common Files\Adobe
11/11/19 09:44:14:285 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Sorting packages to install
11/11/19 09:44:14:285 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11) selected for install (replacing package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11))
11/11/19 09:44:14:285 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRaw8.0All Version: 11.4.1.11))
11/11/19 09:44:14:286 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) selected for install (replacing package (Name: AdobeCameraRaw8.0All-x64 Version: 11.4.1.14))
11/11/19 09:44:14:286 | [INFO] | 16716 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 648 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRawProfile8.0All Version: 11.4.1.11))
11/11/19 09:44:14:854 | [INFO] | 16716 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 648 | Win32 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/11/19 09:44:14:854 | [INFO] | 16716 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 648 | Win64 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/11/19 09:44:17:371 | [INFO] | 16716 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 648 | Successfully executed runtime installer custom hook exe from path C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\Runtime\customhook\RuntimeCustomHook.exe with return code 0
11/11/19 09:44:17:372 | [INFO] | 16716 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 648 | Resilience mode is enabled
11/11/19 09:44:17:372 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 2912 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/11/19 09:44:17:376 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Download info - DownloadSize: 59158271, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETRA424.tmp'
11/11/19 09:44:17:378 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Enabling Bluestreak download for ACR
11/11/19 09:44:17:379 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Changing thread count to 40 for ACR
11/11/19 09:47:00:641 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 5836 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/11/19 09:47:00:642 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 2912 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '163' sec
11/11/19 09:47:00:642 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 2912 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68)
11/11/19 09:47:00:650 | [INFO] | 16716 | HDSetup | HDPIM | ExtractManager | | HDPIM | 5836 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Extract info - ExtractSize: 79204824, ExtractPath:'C:\adobeTemp\ETR21E7.tmp'
11/11/19 09:47:00:653 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) Download info - DownloadSize: 86120099, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETR21E8.tmp'
11/11/19 09:47:00:654 | [INFO] | 16716 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 5836 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETRA424.tmp\AdobeCameraRaw8.0All.zip to folder C:\adobeTemp\ETR21E7.tmp with type Zip-Deflated
11/11/19 09:47:00:659 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Enabling Bluestreak download for ACR
11/11/19 09:47:00:664 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Changing thread count to 40 for ACR
11/11/19 09:47:01:655 | [INFO] | 16716 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 5836 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETRA424.tmp\AdobeCameraRaw8.0All.zip at folder C:\adobeTemp\ETR21E7.tmp with type Zip-Deflated with status code 0
11/11/19 09:47:01:664 | [INFO] | 16716 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 5836 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRA424.tmp. Recursive: 1
11/11/19 09:47:01:664 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 5836 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '1' sec
11/11/19 09:50:59:021 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 5836 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68)
11/11/19 09:50:59:022 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 2912 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68), Time taken '239' sec
11/11/19 09:50:59:022 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 2912 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67)
11/11/19 09:50:59:031 | [INFO] | 16716 | HDSetup | HDPIM | ExtractManager | | HDPIM | 5836 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) Extract info - ExtractSize: 116771904, ExtractPath:'C:\adobeTemp\ETRC510.tmp'
11/11/19 09:50:59:036 | [INFO] | 16716 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 5836 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR21E8.tmp\AdobeCameraRaw8.0All-x64.zip to folder C:\adobeTemp\ETRC510.tmp with type Zip-Deflated
11/11/19 09:50:59:039 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) Download info - DownloadSize: 382626024, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETRC511.tmp'
11/11/19 09:50:59:046 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Enabling Bluestreak download for ACR
11/11/19 09:50:59:050 | [INFO] | 16716 | HDSetup | HDPIM | DownloadManager | | HDPIM | 2912 | Changing thread count to 40 for ACR
11/11/19 09:51:00:108 | [INFO] | 16716 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 5836 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR21E8.tmp\AdobeCameraRaw8.0All-x64.zip at folder C:\adobeTemp\ETRC510.tmp with type Zip-Deflated with status code 0
11/11/19 09:51:00:119 | [INFO] | 16716 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 5836 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR21E8.tmp. Recursive: 1
11/11/19 09:51:00:119 | [INFO] | 16716 | HDSetup | HDPIM | TaskManager | | HDPIM | 5836 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68), Time taken '1' sec
11/11/19 13:08:57:621 | [INFO] | 15892 | HDSetup | HDSetup | AppContext | | HDSetup | 9696 | ************************* START Adobe Setup *************************
11/11/19 13:08:57:621 | [INFO] | 15892 | HDSetup | HDSetup | AppContext | | HDSetup | 9696 | Adobe Setup Version: 5.0.0.354
11/11/19 13:08:57:621 | [INFO] | 15892 | HDSetup | OOBEUtils | CommandLineParser | | OOBEUtils | 9696 | Parsing the command line provided. Number of command line arguments is 2
11/11/19 13:20:42:866 | [WARN] | 15892 | HDSetup | OOBEUtils | CommBridge | | OOBEUtils | 4100 | Aborting read on pipe 0000039C , errno: 109
11/11/19 13:20:42:867 | [INFO] | 15892 | HDSetup | HDSetup | AppContext | | HDSetup | 9696 | Exit Code: 0
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 1 warnings(s)
WARN: Aborting read on pipe 0000039C , errno: 109
-------------------------------------------------------------------------------------
11/11/19 13:20:42:870 | [WARN] | 15892 | HDSetup | OOBEUtils | CommBridge | | OOBEUtils | 4100 | Aborting read on pipe 0000039C , CBRawReadTry failed for packet info.
11/11/19 13:20:42:872 | [INFO] | 15892 | HDSetup | HDSetup | AppContext | | HDSetup | 9696 | ************************* END Adobe Setup *************************
11/11/19 13:30:29:734 | [INFO] | 16360 | HDSetup | HDSetup | AppContext | | HDSetup | 16364 | ************************* START Adobe Setup *************************
11/11/19 13:30:29:734 | [INFO] | 16360 | HDSetup | HDSetup | AppContext | | HDSetup | 16364 | Adobe Setup Version: 5.0.0.354
11/11/19 13:30:29:734 | [INFO] | 16360 | HDSetup | OOBEUtils | CommandLineParser | | OOBEUtils | 16364 | Parsing the command line provided. Number of command line arguments is 2
11/11/19 13:31:06:828 | [INFO] | 16360 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 9336 | Inside hdpimCreateSession
11/11/19 13:31:06:828 | [INFO] | 16360 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 9336 | Entering into 'createHDPIMSession'
11/11/19 13:31:06:830 | [INFO] | 16360 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 9336 | new session '{8A9DB69D-A15F-4CDF-84E2-543E55126B05}' created
11/11/19 13:31:06:830 | [INFO] | 16360 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 9336 | Exiting hdpimCreateSession, new session ID is '{8A9DB69D-A15F-4CDF-84E2-543E55126B05}'
11/11/19 13:31:06:874 | [INFO] | 16360 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 9336 | Inside hdpimInstallProduct with request <DriverInfo><ProductInfo><SAPCode>PHSP</SAPCode><CodexVersion>21.0.1</CodexVersion><Platform>win64</Platform><BuildVersion>21.0.1</BuildVersion><BuildGuid>2faf5b7a-b314-4b1f-bef8-252ce18d5287</BuildGuid><Dependencies><Dependency><SAPCode>ACR</SAPCode><CodexVersion>12.0</CodexVersion><Platform>win32</Platform><BuildVersion>12.0.0.68</BuildVersion><BuildGuid>d422be47-5918-489d-b159-0d6f32eb8a49</BuildGuid></Dependency><Dependency><SAPCode>CCXP</SAPCode><CodexVersion>3.3.0</CodexVersion><Platform>win32</Platform><BuildVersion>3.3.0.39</BuildVersion><BuildGuid>56711b04-5d1f-4445-b162-729b15a15c9a</BuildGuid></Dependency><Dependency><SAPCode>COCM</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.4</BuildVersion><BuildGuid>3fc3cd37-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>COPS</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.5</BuildVersion><BuildGuid>3fc3e192-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>CORE</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.12</BuildVersion><BuildGuid>3fc3d70f-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>CORG</SAPCode><CodexVersion>1.1</CodexVersion><Platform>win32</Platform><BuildVersion>1.1.4</BuildVersion><BuildGuid>3fd039c5-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency></Dependencies></ProductInfo><RequestInfo><ClientWorkingDirectory>C:\Users\j_mac\AppData\Local\Temp\{2635C6D0-8045-4D9D-B93E-2FE96D7CACDA}</ClientWorkingDirectory><InstallLanguage>en_US</InstallLanguage><InstallDir></InstallDir><x-api-key>CreativeCloud_v5_0</x-api-key><prefMigration>FALSE</prefMigration><PreserveInstallData>true</PreserveInstallData><workflowType>install</workflowType></RequestInfo></DriverInfo>
11/11/19 13:31:06:876 | [INFO] | 16360 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 9336 | Exiting hdpimInstallProduct with status '0'
11/11/19 13:31:11:416 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11104 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRC0C8.tmp. Recursive: 1
11/11/19 13:31:13:313 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11104 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRD27C.tmp. Recursive: 1
11/11/19 13:31:15:087 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11104 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRD9F0.tmp. Recursive: 1
11/11/19 13:31:20:598 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11104 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRE0E6.tmp. Recursive: 1
11/11/19 13:31:23:940 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11104 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRF673.tmp. Recursive: 1
11/11/19 13:31:29:548 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11104 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR383.tmp. Recursive: 1
11/11/19 13:31:33:400 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 11104 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR196E.tmp. Recursive: 1
11/11/19 13:31:33:400 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Populating install data from Application JSON
11/11/19 13:31:33:405 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Populating install data from Application JSON
11/11/19 13:31:33:407 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Populating install data from Application JSON
11/11/19 13:31:33:407 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Populating install data from Application JSON
11/11/19 13:31:33:407 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Populating install data from Application JSON
11/11/19 13:31:33:408 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Populating install data from Application JSON
11/11/19 13:31:33:409 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Populating install data from Application JSON
11/11/19 13:31:33:412 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Previous codex version '11.4.1' found installed on machine. Updating to requested codex version '12.0'
11/11/19 13:31:33:413 | [INFO] | 16360 | HDSetup | HDPIM | HDPIMDBHelper | | HDPIM | 11104 | Install Directory2 received from the DB(DBHelper) is C:\Program Files (x86)\Common Files\Adobe
11/11/19 13:31:33:413 | [INFO] | 16360 | HDSetup | HDPIM | ProductInfo | | HDPIM | 11104 | Install Directory received from the DB is C:\Program Files (x86)\Common Files\Adobe
11/11/19 13:31:33:425 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Dependent product with sapCode CCXP and version 3.3.0 will not be installed as same version is already installed
11/11/19 13:31:33:426 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Dependent product with sapCode COCM and version 1.0 will not be installed as same version is already installed
11/11/19 13:31:33:426 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Dependent product with sapCode COPS and version 1.0 will not be installed as same version is already installed
11/11/19 13:31:33:427 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Dependent product with sapCode CORE and version 1.0 will not be installed as same version is already installed
11/11/19 13:31:33:427 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Dependent product with sapCode CORG and version 1.1 will not be installed as same version is already installed
11/11/19 13:31:33:427 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Sanitizing data for product-'Photoshop'
11/11/19 13:31:33:427 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | HD Packager Version-'3.0.43'
11/11/19 13:31:33:427 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Sanitizing data for product-'Camera Raw'
11/11/19 13:31:33:428 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | HD Packager Version-'3.0.43'
11/11/19 13:31:33:544 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Acquired product specific lock for SAPCode: PHSP
11/11/19 13:31:33:544 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Acquired product specific lock for SAPCode: ACR
11/11/19 13:31:33:547 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Final Install Directory for the workflow is C:\Program Files\Adobe\Adobe Photoshop 2020
11/11/19 13:31:33:548 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Final Install Directory for the workflow is C:\Program Files (x86)\Common Files\Adobe
11/11/19 13:31:33:548 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Sorting packages to install
11/11/19 13:31:33:548 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Sorting packages to install
11/11/19 13:31:33:549 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Package (Name: AdobePhotoshop21-Core_x64 Version: 21.0.1) selected for install
11/11/19 13:31:33:550 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Package (Name: AdobePhotoshop21-Support Version: 21.0.37) selected for install
11/11/19 13:31:33:551 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Package (Name: AdobePhotoshop21-en_US_x64 Version: 21.0.37) selected for install
11/11/19 13:31:33:551 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11) selected for install (replacing package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11))
11/11/19 13:31:33:551 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRaw8.0All Version: 11.4.1.11))
11/11/19 13:31:33:551 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) selected for install (replacing package (Name: AdobeCameraRaw8.0All-x64 Version: 11.4.1.14))
11/11/19 13:31:33:551 | [INFO] | 16360 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 11104 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRawProfile8.0All Version: 11.4.1.11))
11/11/19 13:31:34:008 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Win32 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/11/19 13:31:34:008 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Win64 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/11/19 13:31:36:513 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Successfully executed runtime installer custom hook exe from path C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\Runtime\customhook\RuntimeCustomHook.exe with return code 0
11/11/19 13:31:36:513 | [INFO] | 16360 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 11104 | Resilience mode is enabled
11/11/19 13:31:36:513 | [INFO] | 16360 | HDSetup | HDPIM | TaskManager | | HDPIM | 11044 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/11/19 13:31:36:517 | [INFO] | 16360 | HDSetup | HDPIM | DownloadManager | | HDPIM | 11044 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Download info - DownloadSize: 59158271, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETR3498.tmp'
11/11/19 13:31:36:519 | [INFO] | 16360 | HDSetup | HDPIM | DownloadManager | | HDPIM | 11044 | Enabling Bluestreak download for ACR
11/11/19 13:31:36:521 | [INFO] | 16360 | HDSetup | HDPIM | DownloadManager | | HDPIM | 11044 | Changing thread count to 40 for ACR
11/11/19 13:34:22:416 | [INFO] | 16360 | HDSetup | HDPIM | TaskManager | | HDPIM | 16376 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/11/19 13:34:22:416 | [INFO] | 16360 | HDSetup | HDPIM | TaskManager | | HDPIM | 11044 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '166' sec
11/11/19 13:34:22:417 | [INFO] | 16360 | HDSetup | HDPIM | TaskManager | | HDPIM | 11044 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68)
11/11/19 13:34:22:430 | [INFO] | 16360 | HDSetup | HDPIM | ExtractManager | | HDPIM | 16376 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Extract info - ExtractSize: 79204824, ExtractPath:'C:\adobeTemp\ETRBCAC.tmp'
11/11/19 13:34:22:435 | [INFO] | 16360 | HDSetup | HDPIM | DownloadManager | | HDPIM | 11044 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) Download info - DownloadSize: 86120099, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETRBCAB.tmp'
11/11/19 13:34:22:442 | [INFO] | 16360 | HDSetup | HDPIM | DownloadManager | | HDPIM | 11044 | Enabling Bluestreak download for ACR
11/11/19 13:34:22:446 | [INFO] | 16360 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 16376 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR3498.tmp\AdobeCameraRaw8.0All.zip to folder C:\adobeTemp\ETRBCAC.tmp with type Zip-Deflated
11/11/19 13:34:22:449 | [INFO] | 16360 | HDSetup | HDPIM | DownloadManager | | HDPIM | 11044 | Changing thread count to 40 for ACR
11/11/19 13:34:23:958 | [INFO] | 16360 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 16376 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR3498.tmp\AdobeCameraRaw8.0All.zip at folder C:\adobeTemp\ETRBCAC.tmp with type Zip-Deflated with status code 0
11/11/19 13:34:23:965 | [INFO] | 16360 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 16376 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR3498.tmp. Recursive: 1
11/11/19 13:34:23:965 | [INFO] | 16360 | HDSetup | HDPIM | TaskManager | | HDPIM | 16376 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '1' sec
11/12/19 00:09:22:803 | [INFO] | 14428 | HDSetup | HDSetup | AppContext | | HDSetup | 14888 | ************************* START Adobe Setup *************************
11/12/19 00:09:22:803 | [INFO] | 14428 | HDSetup | HDSetup | AppContext | | HDSetup | 14888 | Adobe Setup Version: 5.0.0.354
11/12/19 00:09:22:803 | [INFO] | 14428 | HDSetup | OOBEUtils | CommandLineParser | | OOBEUtils | 14888 | Parsing the command line provided. Number of command line arguments is 2
11/12/19 00:09:39:291 | [INFO] | 14428 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13736 | Inside hdpimCreateSession
11/12/19 00:09:39:292 | [INFO] | 14428 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13736 | Entering into 'createHDPIMSession'
11/12/19 00:09:39:299 | [INFO] | 14428 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13736 | new session '{74841DE2-B75D-4F0E-9F20-EE7D1A6B96F9}' created
11/12/19 00:09:39:299 | [INFO] | 14428 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13736 | Exiting hdpimCreateSession, new session ID is '{74841DE2-B75D-4F0E-9F20-EE7D1A6B96F9}'
11/12/19 00:09:39:338 | [INFO] | 14428 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13736 | Inside hdpimInstallProduct with request <DriverInfo><ProductInfo><SAPCode>PHSP</SAPCode><CodexVersion>21.0.1</CodexVersion><Platform>win64</Platform><BuildVersion>21.0.1</BuildVersion><BuildGuid>2faf5b7a-b314-4b1f-bef8-252ce18d5287</BuildGuid><Dependencies><Dependency><SAPCode>ACR</SAPCode><CodexVersion>12.0</CodexVersion><Platform>win32</Platform><BuildVersion>12.0.0.68</BuildVersion><BuildGuid>d422be47-5918-489d-b159-0d6f32eb8a49</BuildGuid></Dependency><Dependency><SAPCode>CCXP</SAPCode><CodexVersion>3.3.0</CodexVersion><Platform>win32</Platform><BuildVersion>3.3.0.39</BuildVersion><BuildGuid>56711b04-5d1f-4445-b162-729b15a15c9a</BuildGuid></Dependency><Dependency><SAPCode>COCM</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.4</BuildVersion><BuildGuid>3fc3cd37-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>COPS</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.5</BuildVersion><BuildGuid>3fc3e192-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>CORE</SAPCode><CodexVersion>1.0</CodexVersion><Platform>win32</Platform><BuildVersion>1.0.12</BuildVersion><BuildGuid>3fc3d70f-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency><Dependency><SAPCode>CORG</SAPCode><CodexVersion>1.1</CodexVersion><Platform>win32</Platform><BuildVersion>1.1.4</BuildVersion><BuildGuid>3fd039c5-c3fa-11e9-b9c5-12148b63a89a</BuildGuid></Dependency></Dependencies></ProductInfo><RequestInfo><ClientWorkingDirectory>C:\Users\j_mac\AppData\Local\Temp\{3FAFC708-9102-48C3-B0A8-5C5168365F13}</ClientWorkingDirectory><InstallLanguage>en_US</InstallLanguage><InstallDir></InstallDir><x-api-key>CreativeCloud_v5_0</x-api-key><prefMigration>TRUE</prefMigration><PreserveInstallData>true</PreserveInstallData><ConflictXML>C:\Users\j_mac\AppData\Local\Temp\{3FAFC708-9102-48C3-B0A8-5C5168365F13}\{9C93A38A-4DDD-4548-A5B6-A1DF2F6A8A8D}</ConflictXML><workflowType>install</workflowType></RequestInfo></DriverInfo>
11/12/19 00:09:39:342 | [INFO] | 14428 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 13736 | Exiting hdpimInstallProduct with status '0'
11/12/19 00:09:43:338 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10060 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR5ADD.tmp. Recursive: 1
11/12/19 00:09:46:668 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10060 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR6A6E.tmp. Recursive: 1
11/12/19 00:09:51:307 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10060 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR776F.tmp. Recursive: 1
11/12/19 00:09:54:398 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10060 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR8991.tmp. Recursive: 1
11/12/19 00:09:56:973 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10060 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR95B7.tmp. Recursive: 1
11/12/19 00:10:00:543 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10060 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR9FBB.tmp. Recursive: 1
11/12/19 00:10:04:098 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 10060 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRADB6.tmp. Recursive: 1
11/12/19 00:10:04:098 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Populating install data from Application JSON
11/12/19 00:10:04:109 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Populating install data from Application JSON
11/12/19 00:10:04:116 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Populating install data from Application JSON
11/12/19 00:10:04:117 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Populating install data from Application JSON
11/12/19 00:10:04:118 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Populating install data from Application JSON
11/12/19 00:10:04:120 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Populating install data from Application JSON
11/12/19 00:10:04:122 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Populating install data from Application JSON
11/12/19 00:10:04:130 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Previous codex version '11.4.1' found installed on machine. Updating to requested codex version '12.0'
11/12/19 00:10:04:131 | [INFO] | 14428 | HDSetup | HDPIM | HDPIMDBHelper | | HDPIM | 10060 | Install Directory2 received from the DB(DBHelper) is C:\Program Files (x86)\Common Files\Adobe
11/12/19 00:10:04:131 | [INFO] | 14428 | HDSetup | HDPIM | ProductInfo | | HDPIM | 10060 | Install Directory received from the DB is C:\Program Files (x86)\Common Files\Adobe
11/12/19 00:10:04:156 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Dependent product with sapCode CCXP and version 3.3.0 will not be installed as same version is already installed
11/12/19 00:10:04:157 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Dependent product with sapCode COCM and version 1.0 will not be installed as same version is already installed
11/12/19 00:10:04:158 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Dependent product with sapCode COPS and version 1.0 will not be installed as same version is already installed
11/12/19 00:10:04:158 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Dependent product with sapCode CORE and version 1.0 will not be installed as same version is already installed
11/12/19 00:10:04:159 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Dependent product with sapCode CORG and version 1.1 will not be installed as same version is already installed
11/12/19 00:10:04:159 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Sanitizing data for product-'Photoshop'
11/12/19 00:10:04:160 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | HD Packager Version-'3.0.43'
11/12/19 00:10:04:160 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Sanitizing data for product-'Camera Raw'
11/12/19 00:10:04:160 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | HD Packager Version-'3.0.43'
11/12/19 00:10:04:283 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Acquired product specific lock for SAPCode: PHSP
11/12/19 00:10:04:283 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Acquired product specific lock for SAPCode: ACR
11/12/19 00:10:04:290 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Final Install Directory for the workflow is C:\Program Files\Adobe\Adobe Photoshop 2020
11/12/19 00:10:04:291 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Final Install Directory for the workflow is C:\Program Files (x86)\Common Files\Adobe
11/12/19 00:10:04:291 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Sorting packages to install
11/12/19 00:10:04:291 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Sorting packages to install
11/12/19 00:10:04:292 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Package (Name: AdobePhotoshop21-Core_x64 Version: 21.0.1) selected for install
11/12/19 00:10:04:293 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Package (Name: AdobePhotoshop21-Support Version: 21.0.37) selected for install
11/12/19 00:10:04:295 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Package (Name: AdobePhotoshop21-en_US_x64 Version: 21.0.37) selected for install
11/12/19 00:10:04:295 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11) selected for install (replacing package (Name: CameraRawRIBSCoExistPackage Version: 11.4.1.11))
11/12/19 00:10:04:295 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRaw8.0All Version: 11.4.1.11))
11/12/19 00:10:04:295 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) selected for install (replacing package (Name: AdobeCameraRaw8.0All-x64 Version: 11.4.1.14))
11/12/19 00:10:04:295 | [INFO] | 14428 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 10060 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) selected for install (replacing package (Name: AdobeCameraRawProfile8.0All Version: 11.4.1.11))
11/12/19 00:10:05:107 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Win32 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/12/19 00:10:05:108 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Win64 Runtimes to install: VC10,VC11,VC12,VC14,VC14.1
11/12/19 00:10:07:901 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Successfully executed runtime installer custom hook exe from path C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\Runtime\customhook\RuntimeCustomHook.exe with return code 0
11/12/19 00:10:07:901 | [INFO] | 14428 | HDSetup | HDPIM | WorkFlowManager | | HDPIM | 10060 | Resilience mode is enabled
11/12/19 00:10:07:902 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4140 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/12/19 00:10:07:906 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Download info - DownloadSize: 59158271, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETRCA67.tmp'
11/12/19 00:10:07:909 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Enabling Bluestreak download for ACR
11/12/19 00:10:07:910 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Changing thread count to 40 for ACR
11/12/19 00:13:13:132 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4068 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67)
11/12/19 00:13:13:133 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4140 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '186' sec
11/12/19 00:13:13:134 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4140 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68)
11/12/19 00:13:13:146 | [INFO] | 14428 | HDSetup | HDPIM | ExtractManager | | HDPIM | 4068 | Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67) Extract info - ExtractSize: 79204824, ExtractPath:'C:\adobeTemp\ETR9E0B.tmp'
11/12/19 00:13:13:149 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) Download info - DownloadSize: 86120099, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETR9E0A.tmp'
11/12/19 00:13:13:158 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Enabling Bluestreak download for ACR
11/12/19 00:13:13:163 | [INFO] | 14428 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 4068 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETRCA67.tmp\AdobeCameraRaw8.0All.zip to folder C:\adobeTemp\ETR9E0B.tmp with type Zip-Deflated
11/12/19 00:13:13:163 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Changing thread count to 40 for ACR
11/12/19 00:13:14:908 | [INFO] | 14428 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 4068 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETRCA67.tmp\AdobeCameraRaw8.0All.zip at folder C:\adobeTemp\ETR9E0B.tmp with type Zip-Deflated with status code 0
11/12/19 00:13:14:916 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 4068 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETRCA67.tmp. Recursive: 1
11/12/19 00:13:14:916 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4068 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All Version: 12.0.0.67), Time taken '1' sec
11/12/19 00:17:38:955 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4068 | Starting 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68)
11/12/19 00:17:38:956 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4140 | Completed 'DOWNLOAD' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68), Time taken '265' sec
11/12/19 00:17:38:957 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4140 | Starting 'DOWNLOAD' task for Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67)
11/12/19 00:17:38:965 | [INFO] | 14428 | HDSetup | HDPIM | ExtractManager | | HDPIM | 4068 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68) Extract info - ExtractSize: 116771904, ExtractPath:'C:\adobeTemp\ETRAC70.tmp'
11/12/19 00:17:38:970 | [INFO] | 14428 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 4068 | starting decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR9E0A.tmp\AdobeCameraRaw8.0All-x64.zip to folder C:\adobeTemp\ETRAC70.tmp with type Zip-Deflated
11/12/19 00:17:38:972 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Package (Name: AdobeCameraRawProfile8.0All Version: 12.0.0.67) Download info - DownloadSize: 382626024, DownloadPath:'C:\Users\j_mac\AppData\Local\Temp\ETRAC71.tmp'
11/12/19 00:17:38:979 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Enabling Bluestreak download for ACR
11/12/19 00:17:38:985 | [INFO] | 14428 | HDSetup | HDPIM | DownloadManager | | HDPIM | 4140 | Changing thread count to 40 for ACR
11/12/19 00:17:40:254 | [INFO] | 14428 | HDSetup | HDPIM | HDZIPHelper | | HDPIM | 4068 | completed decompression of file C:\Users\j_mac\AppData\Local\Temp\ETR9E0A.tmp\AdobeCameraRaw8.0All-x64.zip at folder C:\adobeTemp\ETRAC70.tmp with type Zip-Deflated with status code 0
11/12/19 00:17:40:265 | [INFO] | 14428 | HDSetup | OOBEUtils | FileUtils | | OOBEUtils | 4068 | Successfully deleted directory from path: C:\Users\j_mac\AppData\Local\Temp\ETR9E0A.tmp. Recursive: 1
11/12/19 00:17:40:265 | [INFO] | 14428 | HDSetup | HDPIM | TaskManager | | HDPIM | 4068 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 12.0.0.68), Time taken '2' sec
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Jason, I am sorry, but the log excerpt you posted is free of errors. Please use your favorite text editor and use the Find command to locate the errors. The logs are appended to each time, so the most recent errors will be at the end of the file.
If you do not wish to review the log files, then please download the CC Log Collector tool at http://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and contact our support team at https://helpx.adobe.com/contact.html for direct assistance.
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Thank you very much for your attempts to assist me Mr. Wright.
I downloaded the tool. I will call Adobe one day when I have lots of time. I was able to update Lightroom to the newest version last week. I have been trying to update to Photoshop for days but it has yet to happen. I just wish the Creative cloud installer would save the previously uploaded parts and resume where it left off for us folk who have less than desirable internet connections. Perhaps you were expressing to me it does, if that is the case it doesn't "seem" to work in my instance.
Thank you again for your efforts.
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You are welcome, Jason. Please update this discussion when it is convenient to you.