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bryandmlee
Inspiring
September 27, 2017
Answered

Direct link for Lightroom 4.4 for Mac installer required

  • September 27, 2017
  • 5 replies
  • 15083 views

I require the installer for Lightroom 4.4 for Mac, and prefer to have an Adobe expert provide an official link (that much is recommended from my contact with @AdobeCare on Twitter). So far on the forums all I have been able to find are: 1) a link to an external source for a Lightroom 4 trial (posted in response to many other similar requests for a Lightroom 4 for Mac installer); and 2) this Adobe link: http://download.adobe.com/pub/adobe/lightroom/mac/4.x/Lightroom_4_LS11_mac_4_4_1.dmg, but I have been advised by @AdobeCare that the security certificate for this installer "is likely expired".

I hope to get a response from an expert on Adobe's support/Lightroom team here soon. Thank you very much in advance.

This topic has been closed for replies.
Correct answer bryandmlee

Hi Gauravk.sharma, I would suggest getting the installer from this link:<Removed by Moderator>​; you can ignore the expired security certificate warning during the installation process. (I have managed to get Lightroom 4 (re-)installed and running on my Mac now running macOS High Sierra. There does seem to be a minor issue where Lightroom 4 will keep crashing when I try to open a new/different Catalog, but re-opening Lightroom 4 after that is fine.)

You may refer to my reply to Jeff just before this on why I am suggesting this copy of the installer, even though it currently isn't the "official" recommendation yet from Adobe support.

5 replies

February 17, 2018

I am facing the exact same issue here.

I have purchased a license for Lightroom 4.0 but can't get the access link from anywhere.

Currently, I have used 2 hours trying to find a solution to this - but as mentioned in previous comments, I am unable to chat or call.

What should I do???

Jeffrey_A_Wright
Community Manager
Community Manager
February 20, 2018

Peters74961648 if you have already utilized multiple web browser to contact our support team at Contact Customer Care then please use an alternate computer, smartphone, or tablet to begin the chat session. 

It is likely that installed security software is blocking the ability to establish a chat session on the current computer.

Participant
October 8, 2017

Thanks Bryan, your link was helpful.

But I'm still not able to open RAW files from FUJI

Participant
October 8, 2017

I've a similar issue, I tried contact option using multiple browsers but no help.

Can I get a link to download 4.4 update.

Thanks

bryandmlee
bryandmleeAuthorCorrect answer
Inspiring
October 8, 2017

Hi Gauravk.sharma, I would suggest getting the installer from this link:<Removed by Moderator>​; you can ignore the expired security certificate warning during the installation process. (I have managed to get Lightroom 4 (re-)installed and running on my Mac now running macOS High Sierra. There does seem to be a minor issue where Lightroom 4 will keep crashing when I try to open a new/different Catalog, but re-opening Lightroom 4 after that is fine.)

You may refer to my reply to Jeff just before this on why I am suggesting this copy of the installer, even though it currently isn't the "official" recommendation yet from Adobe support.

Jeffrey_A_Wright
Community Manager
Community Manager
September 27, 2017

I did check your account Bryan and Lightroom 4 is registered. If you are not being given an option to chat with a member of our support team at Contact Customer Care then please use an alternate web browser, smart phone, or tablet.  The current web browsers security settings are likely preventing your ability to establish a chat session.

bryandmlee
Inspiring
September 27, 2017

Hi Jeff, I have tried with other browsers, on my phone, etc. but the only option presented to me is still the Community forums. Yes, I have Lightroom 4 registered in my account, but it seems that the fact that it is not a newer version of the product means that I cannot access the chat support (as also explained here: FAQ: How do I contact Adobe Support? ). I see that the Contact Customer Care link accesses my account information before presenting me the various steps, so I believe the system itself is not offering me a chat support option/preventing me from accessing such.

Jeffrey_A_Wright
Community Manager
Community Manager
September 27, 2017

Ok I am sorry Bryan that you continue to face difficulties contacting our support team.  I have requested that you be contacted directly via the e-mail address available under your account at http://www.adobe.com/.

Jeffrey_A_Wright
Community Manager
Community Manager
September 27, 2017

Bryan please contact our support team as discussed in Download Photoshop Lightroom so that you can obtain a copy of Lightroom that you can use.  Are you facing difficulty reaching a member of our chat support team?

Participant
January 14, 2020

Hi Jeff, I just purchased a new MacBook Pro. How do I install my Lightroom 4.4 and Photoshop CS6 that I've bought years ago to my new Mac?