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DNS settings not pointing to my Portfolio page

New Here ,
May 26, 2020 May 26, 2020

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I have changed my cPanel DNS settings so my domain points to Adobe Portfolio, but when I click 'Apply' it says "Oops! Looks like your domain settings have not yet been configured correctly with our IP address. Instructions here. (Check your DNS status here)". I've checked the DNS status and the numbers are correct. Do I just need to wait for 24 to 72 hours and it will sort itself out, or is there a more fundamental issue?

Thanks in advance.

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correct answers 1 Correct answer

New Here , May 27, 2020 May 27, 2020

UPDATE - It's sorted itself out. I guess I just needed to wait a while.

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New Here ,
May 27, 2020 May 27, 2020

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UPDATE - It's sorted itself out. I guess I just needed to wait a while.

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New Here ,
Dec 05, 2021 Dec 05, 2021

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Hey cool,

 

Do you trash two files CNAME/ www and ftp.yourdoamin?

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Adobe Community Professional ,
Dec 05, 2021 Dec 05, 2021

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Please refer to Adobe Portfolio Custom Domain Names article in the FAQ & Knowlegebase.

https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio


If you need technical assistance, there's a dedicated Portfolio Support team to assist users. See links below.
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/en-us
- Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
- Leave feedback on Adobe UserVoice - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

 

Thank you.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 05, 2021 Dec 05, 2021

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Please check your dns from What is my DNS? (Link removed by moderator) website. DNS is usually resolved within an hour.

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