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download acrobat 11 on new computer

New Here ,
Aug 13, 2025 Aug 13, 2025

i have license for acrobat 11.o for WIN ESD, i need to install it on my new computer, i'm doing all the steps correctly but the download doesn't start, with noerror message, please advise

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Adobe Employee ,
Aug 13, 2025 Aug 13, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

 

Adobe Acrobat 11 is an EOL application and not supported on the latest Mac and Win OS. For more information, please check the help page https://adobe.ly/3Jc4JOp 

 

~Amal

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Community Expert ,
Aug 13, 2025 Aug 13, 2025

are you trying to download it from your account page, https://account.adobe.com ?

 

or did you mean you're having trouble installing it, not downloading it?

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Community Expert ,
Aug 13, 2025 Aug 13, 2025
LATEST

Acrobat 11 is dead, since October 2017.

Use one of these instead. 

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://www.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://www.adobe.com/acrobat/acrobat-pro.html

Nancy O'Shea— Product User, Community Expert & Moderator
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