download Adobe Premiere Pro

[claireross51700]

Hello, I have been trying to download Adobe Premiere Pro for two days now. I have got the receit for a monthly payment, i download with CC but nothing happens next. Thankyou for the help. I am french so sorry for mistakes

[VarunS-NrjXZ4]

Hi

Could you please share any error message or screenshot for better understanding.

Thanks

Varun

[John T Smith · Accepted solution]

Do you have the required 64bit computer... what is your computer?

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

-Programs won't display if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

[claireross51700]

I think the probleme is coming from my computer it is in 32 bit I think i must ask for a refund

Thankyou for the help

[Sheena Kaul]

Please refer: https://helpx.adobe.com/premiere-pro/system-requirements.html

[Govardhan.V]

You may contact Adobe Support , they will surely assist you in this regard :

Click on Still need help button and select Chat option ":

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings_stillNeed...

[Pattie-F]

moving to Creative Cloud Download & Install