Download error

[DvdW__]

When I open my Adobe Creative Cloud and select APPS I do get a download error.

In the past I did use AAM (Adobe Application Manager) this did work without issues.

I did:

  - Restart the machine (Windows 8)

  - Disable firewall / virusscanner

Do you have any suggestion? We start to try:

1. Download clean tool: optie: Creative Cloud, then Adobe CC Desktop (remove)

2. Remove : ~C:\Users\USERNAME\AppData\Local\Adobe\OOBE

3. Reinstall from: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Thanks in advance!

[Mylenium]

What exact error are you getting? What Internet connection?

Mylenium

[DvdW__]

I do use a wired internet connect. The error screen:

[Jeffrey_A_Wright]

DvdW__ please see "Unknown Server Error" when you attempt to log in to Adobe Creative Cloud - http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html for information on how to resolve the difficulties you are experiencing.