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DvdW__
Inspiring
June 20, 2013
Question

Download error

  • June 20, 2013
  • 1 reply
  • 550 views

When I open my Adobe Creative Cloud and select APPS I do get a download error.

In the past I did use AAM (Adobe Application Manager) this did work without issues.

I did:

  - Restart the machine (Windows 😎

  - Disable firewall / virusscanner

Do you have any suggestion? We start to try:

1. Download clean tool: optie: Creative Cloud, then Adobe CC Desktop (remove)

2. Remove : ~C:\Users\USERNAME\AppData\Local\Adobe\OOBE

3. Reinstall from: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Thanks in advance!

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1 reply

Mylenium
Legend
June 20, 2013

What exact error are you getting? What Internet connection?

Mylenium

DvdW__
DvdW__Author
Inspiring
June 20, 2013

I do use a wired internet connect. The error screen:

Jeffrey_A_Wright
Community Manager
Community Manager
June 20, 2013

DvdW__ please see "Unknown Server Error" when you attempt to log in to Adobe Creative Cloud - http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html for information on how to resolve the difficulties you are experiencing.