Download - fatal error

Question

Unable to download latest updates PS CC and Bridge CC despite numerous attemps. First time this happens.

I am a subcriber and use Windows 10 Prof 64 bit.

Herewith error message. Folders mentioned in message are easy to find on my HD.

Exit Code: 127

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 8 error(s), 3 warnings(s)

FATAL: Error occurred in extract of package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '127'

ERROR: Failed to delete file: 'C:\adobeTemp\ETR93EA.tmp' LastError:5

ERROR: Folder creation failed: C:\adobeTemp\ETR93EA.tmp

ERROR: Failed to delete file: 'C:\adobeTemp\ETR93FB.tmp' LastError:5

ERROR: Folder creation failed: C:\adobeTemp\ETR93FB.tmp

ERROR: Failed to delete file: 'C:\adobeTemp\ETR940B.tmp' LastError:5

ERROR: Folder creation failed: C:\adobeTemp\ETR940B.tmp

ERROR: Failed to delete file: 'C:\adobeTemp\ETR940C.tmp' LastError:5

ERROR: Folder creation failed: C:\adobeTemp\ETR940C.tmp

WARN: Directory to delete not present at location 'C:\adobeTemp\ETR93EA.tmp'

WARN: Directory to delete not present at location 'C:\adobeTemp\ETR93FB.tmp'

WARN: Directory to delete not present at location 'C:\adobeTemp\ETR940B.tmp'

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Thanks for reading and help.

kglad · Accepted Answer

I did as advised and uninstalled Photoshop CC, Bridge CC, lightroom CC, cc desktop app.

Ran the cleaning tool.

Reinstalled cc desktop app.

Could reinstall Lightroom CC

Was unable to reinstall Photoshop CC and Bridge CC: got the same Fatal error message.

see if you have an adobeTemp folder and check its permissions.

Peaceful_Serendipity5C6D · Answer

I cannot find this Adobetemp folder anywhere on my c: drive? Am I missing something obvious?

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