Download InDesign 2020

[Remanke]

Hi, how can I download InDesign 2020. When I select 'more' in the Creative Cloud app I only see 2021 versions of InDesign.

Kind regards, Remco

[Derek Cross]

That is normal – the current version of InDesign: 17.1 and (just) the previous version: 16.4.

[Manan Joshi]

Hi @Remanke,
Only the latest two versions of the Creative Cloud apps are supported and available for download, so what you see is correct as the latest vesion is 2022. You can try contacting Adobe support to see if they can provide you with a download link if possible. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
-Manan

[Laubender · Accepted solution]

Here an article about the procedure to get download links for CC 2020 applications:

https://prodesigntools.com/creative-cloud-2020-direct-download-links.html

Regards,
Uwe Laubender

( ACP )

[Remanke]

Thank you!!

[Atelier23033902hftr]

Hello,

we urgently need to download Indesign CC 2020 but it is not available from the creative cloud previous versions download. 

thank you

[Laubender]

See my answer above.

Regards,
Uwe Laubender

( ACP )

[Atelier23033902hftr]

can you specify what link we need to click to reach the download page? thanks

[Laubender]

As shown in this link you have to discuss this with Adobe Customer Support.

Regards,
Uwe Laubender

( ACP )

[Tommaso23440269hlj3]

Hi did you manage to get a direct link to 2020 version? It's a shame, I have just bought the subscription and I am not allowed to download 2020 version? I am afraid I will have to go back to pirate copies as in the old days. Shame on you adobe.

[Derek Cross]

Some might say: "Shame on you".

[magnificent_Eagle15A9]

could you get it? I cant contact de adobe help beacuse i have the team version and my administration team guy wont help me writing them. Its horrible. I might get the pirat version too

[Tommaso23440269hlj3]

I gave up and asked for a refund. 

[Atelier23033902hftr · Accepted solution]

i managed by asking support on adobe facebook chat. their advice worked:

If you have an individual membership, then you should contact the chat team at https://helpx.adobe.com/contact.html?rghtup=autoOpen to request a copy of the InDesign CC 2020 (or anything else you need).

after you reach the page from the link above,  you need to go to the "chat" button at the bottom right corner of the page - see screenshot attached - and ask, for example, for a 2020 version of indesign. 

i got the installation file within minutes, but it took a while to understand how to get to find the chat.

[Tommaso23440269hlj3]

Thanks for the advice. I have already found a different solution, but I'll keep this in mind next time.

[Saša Pavšić]

@Atelier23033902hftr 

Could you share the installer file?

[kglad]

@Saša Pavšić 

i'm going to edit your post and show you how to flag someone so they're much more likely to respond.  ie, they'll receive a notice with their adobe forum name mentioned.  otherwise, they just see something that may look like irrelevent to them.

[Saša Pavšić]

Hello!

Is it possible that you share the installer file? I have asked adobe for 2020 version several times and they haven't helped at all.

Thanks in advance

[kglad]

@Saša Pavšić 

you should continue to contact adobe support.  it may require finding a compliant agent.

[Saša Pavšić]

I have tried for about 12 times. No results

[Laubender]

Tommaso23440269hlj3 said:

"It's a shame, I have just bought the subscription and I am not allowed to download 2020 version?"

Did you try to contact Adobe Support like it was described at the ProDesignTools page?

How did the conversation go?

Thanks,
Uwe Laubender

( ACP )

[Tommaso23440269hlj3]

Yes of course, at this page as suggested https://helpx.adobe.com/download-install.html?mv=affiliate&mv2=red

But there is no such thing as a real Adobe Support, just links to communities and forums that redirect you here and there without an end. Thank you anyway! 

[Kanikas]

Hi,

How can we help you? Please share your concern here so that we can assist you. 

Thanks 

Kanika