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A
Adamwarlock22
Participant
October 26, 2019
Question

Download Issues: After Effects

  • October 26, 2019
  • 1 reply
  • 228 views

After downloading Creative Cloud desktop, I started downloading Adobe After Effects and it's not getting downloaded. I tried several times, thought it was my network problem, but found out that my network is stable and efficient, so I don't know what to do.

 

 

 

[Title edited by moderator to include "After Effects"]

    This topic has been closed for replies.

    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    October 26, 2019

    Hi

    Does your system meet the minimum requirements?

    https://helpx.adobe.com/after-effects/system-requirements.html

     

    Is this a new purchase or the trial version or a new computer? What is the error message? A screen shot will help.

    A
    Adamwarlock22Author
    Participant
    October 26, 2019

    iam triying to download the tyrial version, and my system is a new one. 

    There are no error messages, the downloading gets stuck at 12%  from there it wont move a single %. I have waited for about 3 hours and there was no movement, and i tried several times

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