cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

Download of Adobe CC17 has stopped at 85%

Bob_crash_and_sink
New Here ,
Jan 21, 2017 Jan 21, 2017

Copy link to clipboard

Copied

I am downloading Adobe CC17 and the download has stopped for over 35 minutes at 85% loaded.  The download will not continue. What should I do now?

TOPICS
Creative Cloud

Views

327

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

kglad Community Expert
Community Expert , Jan 21, 2017 Jan 21, 2017

restart your computer and retry.

Votes

Translate

Translate
replies 4 Replies 4
latest latest Jump to latest reply
kglad Community Expert
Community Expert ,
Jan 21, 2017 Jan 21, 2017

Copy link to clipboard

Copied

restart your computer and retry.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Bob_crash_and_sink
New Here ,
Jan 22, 2017 Jan 22, 2017

Copy link to clipboard

Copied

Thank you, restarting the computer solved the problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
kglad Community Expert
Community Expert ,
Jan 23, 2017 Jan 23, 2017

Copy link to clipboard

Copied

In Response To Bob_crash_and_sink

you're welcome.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Atul_Saini Adobe Employee
Adobe Employee ,
Feb 01, 2017 Feb 01, 2017

Copy link to clipboard

Copied

LATEST
In Response To Bob_crash_and_sink

Moving the discussion toCreative Cloud Download & Install​ forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Creative Cloud Desktop application
What is Creative Cloud?
Download Adobe Creative Cloud apps
Enable/Disable auto-update CC apps
Uninstall Creative Cloud app
Manage Your Plan
Common Questions / FAQ
Troubleshooting
Getting error while downloading/installing/updating?
CC still shows trial after purchase?
Unable to reach Adobe Servers?
Difficulties signing in
Install appears stuck or frozen?
Creative Cloud sync related questions
Creative Cloud Resources
Creative Cloud System Requirements
Creative Cloud User Guide
Adobe Help Center
Creative Cloud Web
Services Status Page
Collaboration through CC apps
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices