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M
Community Expert
Manan JoshiCommunity Expert
Community Expert
December 6, 2022

Hi @Vediteam,

Adobe support only the latest two versions of the CC apps and with CC2023 being the latest you only will have CC2022 as the other option available for download. If you absolutely need CC2021 then the only way you can get it is via contacting Adobe support as Adobe stopped providing public download links for apps since CC2020. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
V
VediteamAuthor
Participant
December 6, 2022

Hello, I contacted them, but they could only offer me 16.0, I need 16.3 so that I can use prolexis wit it. Any idea how I go from 16.0 to 16.3 ?

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 6, 2022

When I change the system clock, I get a message in inDesign saying that if I want to continue IND I need to set the clock within 24h of the actual time. It seems like IND knows what time it is.

In any case is there not a direct link to download 16.3 ?


no, there's no link to 16.3

 

exit all creative cloud apps including the cc desktop app.

then set your clock

etc

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