Skip to main content
A
Aranae541
Participant
September 4, 2017
Question

Downloaded CS3 - where did Indesign go?

  • September 4, 2017
  • 2 replies
  • 1301 views

I had the installation CD's for Creative Suite 3 that I purchased a few years ago.  The adobe phone line said to go the website and download CS3 because registration no longer works for it because it's an older product.

I downloaded the creative suite, and I see all the programs there except for Indesign. I had no problems with it previously on my computer.  I can't find info on the adobe site about why it's not there.  I'm running windows 10 and have a 64 bit operating system.

Any help would be greatly appreciated.  I really need Indesign and that's the only one I don't see!  ugh.

This topic has been closed for replies.

2 replies

J
John737
Participant
February 15, 2018

I have the same problem.  I do remember that Indesign was not part of the creative package for CS3.  It had just been created from Pagemaker being discontinued.  I had to purchase it separately or I was able to prove that I had owned Pagemaker and I got the serial number that way. I have a different serial number just for Indesign.  I cannot find a link to download Indesign cs3.  Did this ever get resolved and did you get a link for it?

Thanks,

John

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 15, 2018

https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

J
John737
Participant
February 15, 2018

Ah.  This does lead to the download for Indesign.  However, it is a little confusing as the title is for creative suite apps for CS3.  Indesign was NOT part of Creative suite in CS3.  However, if you start the process by putting in the original serial number for Indesign instead of the one for Creative Suite, it takes you to the correct page with the links.  Also note that it is IMPORTANT to actually remove the old version of Adobe Creative Suite and all other Adobe products and then re-install in order to get Adobe Creative suite to prompt for the new serial number.  THEN reinstall Indesign and Acrobat or any other Adobe products that you have.  The email support from adobe then suggested to remove some directories and their contents to make sure things were completely removed.  There is also an Adobe clean tool that I used to completely wipe adobe before starting the process.  Here is the transcript from adobe email:

Thank you for contacting Adobe support.

Steps To be followed for Windows:


New Download Link For cs3 :

https://helpx.adobe.com/in/creative-suite/kb/cs3-product-downloads.html


Step1: First Uninstall the Cs3 Adobe Design Standard from Computer.

Step2: And then Uninstall the other Application as well regards with Adobe.

Step3: Now go to C- drive in your computer delete folder Adobe


Delete Adobe Folder from this Locations:


Locations: C- drive-Programme file- Adobe

Locations: C- drive-Programme file- Common files-Adobe

Locations: C- drive-Programme file x86:- Adobe.

Locations: C- drive-Programme file x86:- Common files:Adobe.

Locations: C- drive- Programme Data(This is hidden file it wont show directly in your c-drive you have to open your Hiddens files then it will show) Programme Data- Delete Adobe.


Step 4: Run The Adobe Cleaner Tool from the below link for Windows:


https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html


Step 5: now redownload the product from the link:


https://helpx.adobe.com/in/creative-suite/kb/cs3-product-downloads.html


Step 7: Now reinstall the product and once it get installed please open the application and Enter the new Serial Number for the same.


In case if you have any more problem Please visit Adobe Forums for the same.

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 4, 2017

what suite did you download?

did you check the installation directory?

A
Aranae541Author
Participant
September 5, 2017

Hi,

I downloaded Creative Suite 3.  I assumed it would give me the same programs that I purchased as CD for Creative Suite 3.

I don't know where the installation directory is, I can't find it.  I've been trying to find a list of programs it was supposed to download but with no luck.  I just can't figure out why Indesign wasn't installed.

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 5, 2017

what's your os?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices