In the Apps section when I hit the "try" button for an app I would like to try the app moves to the top under the install section but the "try" button is still present and it doens't actually download the app.Am I doing something wrong?
It is 64 bit, with 8 gigs of ram and an Intel core i5 processor touch screen enabled inspiron 5000 series
Sign out from Creative cloud and Sign in again .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Disable Anti-Virus and Firewall temporarily.
If you are using Anti Virus applications like Mcafee ,AVG, Notron ..etc make sure to disable their smart firewall.
Then try to install After Effects and check.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices