cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0
Upvote

Downloading Full adobe cloud package

Thea5FA2
New Here ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Hello! I just purchased the full adobe package on a student discount but when I went to view my plans, it didn't show up. I don't want to risk paying twice for something. I can't find an adobe support number anywhere because I have this account set as a school/company account. It just says to contact my administrator for help. Anyone had the same issue before or know what to do? Thanks!

TOPICS
Activation , Creative Cloud , Installation , New user

Views

170
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 2 Replies 2
latest latest Jump to latest reply
AxelMatt Community Expert
Community Expert ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Please take a look here:

Not all apps displayed for download | Creative Cloud desktop app (adobe.com)

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
John T Smith Community Expert
Community Expert ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

LATEST

There have been several messages recently about problems with education subscriptions
Need IT Admin https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-adm...
-https://helpx.adobe.com/support/programs/enterprise-support-terms.html

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Creative Cloud Desktop application
What is Creative Cloud?
Open in a new window
Download Adobe Creative Cloud apps
Open in a new window
Enable/Disable auto-update CC apps
Open in a new window
Uninstall Creative Cloud app
Open in a new window
Manage Your Plan
Open in a new window
Common Questions / FAQ
Open in a new window
Troubleshooting
Getting error while downloading/installing/updating?
Open in a new window
CC still shows trial after purchase?
Open in a new window
Unable to reach Adobe Servers?
Open in a new window
Difficulties signing in
Open in a new window
Install appears stuck or frozen?
Open in a new window
Creative Cloud sync related questions
Open in a new window
Creative Cloud Resources
Creative Cloud System Requirements
Open in a new window
Creative Cloud User Guide
Open in a new window
Adobe Help Center
Open in a new window
Creative Cloud Web
Open in a new window
Services Status Page
Open in a new window
Collaboration through CC apps
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices