Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Downloading Photoshop CC not possible, long, incomprehensible (to me) error message.

Explorer ,
Jan 18, 2019 Jan 18, 2019

I am using Windows 7 on a desktop computer. I purchased the photography package. Following the instructions in this forum, after installing the Creative Cloud desktop app I changed the default installation location for apps so as not to crowd my C: drive to the existing Adobe folder on my D: drive. Lightroom Classic installed to my D: drive no problem. However, when I attempted to install Photoshop classic I got this error message:

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeColorCommonSetCMYK_1_0-mul', version:1.0.4

FATAL: Error occurred in install of package (Name: AdobeColorCommonSetCMYK_1_0-mul Version: 1.0.4). Error code: '146'

WARN: Unable to move file at "D:\adobeTemp\ETR1063.tmp\1\AdobeColorCommonSetCMYK_1_0-mul\Profiles\Recommended\WebCoatedSWOP2006Grade5.icc" to "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\WebCoatedSWOP2006Grade5.icc" Error 2 The system cannot find the file specified.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

-------------------------------------------------------------------------------------

Can someone decipher this for me, please.

TOPICS
Creative Cloud
897
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2019 Jan 18, 2019
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 22, 2019 Jan 22, 2019
LATEST

Thank you for the reference, Mr. Waller. I was able to download PS to my D: drive. I first tried the manual download option as that has solved this problem for me previously, but it did not work this time. I then deactivated the security software I had running and was able to complete the download via Creative Cloud.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines