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Legend
April 16, 2019
Answered

Dreamweaver CC install stuck at 4%

  • April 16, 2019
  • 3 replies
  • 1390 views

No problems installing/updating PhotoShop and Illustrator, and Illustrator was working fine this morning … but trying to install Dreamweaver (after closing all CC apps) has been stuck at 4% for twenty minutes now. Are there any known issues/workarounds? sometimes a progress bar isn't quite enough information.

Thanks in advance for any hints or advice.

This topic has been closed for replies.
Correct answer FieryPantone

… and success! someone must have been standing on the network cable ;-}

Now, how to mark this question as 'answered' …

3 replies

FieryPantoneAuthorCorrect answer
Legend
April 18, 2019

… and success! someone must have been standing on the network cable ;-}

Now, how to mark this question as 'answered' …

Jeffrey_A_Wright
Community Manager
Community Manager
April 18, 2019

Excellent, thank you for the update, FieryPantonem!

Jeffrey_A_Wright
Community Manager
Community Manager
April 16, 2019

FieryPantonem, do you receive any error messages while attempting to install Dreamweaver CC?  You can find the error messages recorded within the Install log.  For information on how to interpret the install log can be found at Creative Cloud download and install errors .

I look forward to your update to this public forum discussion, FieryPantone.

Legend
April 18, 2019

Thanks for the tip! there is no log file for Dreamweaver, so perhaps the install hasn't officially failed yet :-} I've started again earlier in the day, in case it's something as silly as network access: installation is currently at 62%, so fingers crossed …

HARSHIKA_VERMA
Community Manager
Community Manager
April 16, 2019

Moving this discussion to Creative Cloud Download & Install