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Dreamweaver CC Install won't Stay Installed

New Here ,
Jul 11, 2023 Jul 11, 2023

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I'm using a MacBook Pro with Apple Silicon running MacOS Ventura 13.3.1

 

I install Dreamweaver through the Creative Cloud app.  It installs without incident.  I can use it immediately, but some time after I close Dreamweaver, it is no longer installed and I can install again through Creative Cloud.  I've never encountered this before with any Adobe apps.  How do I keep Dreamweaver installed?

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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the cc app shows dw is uninstalled?

 

tou checked the install directory to confirm it's not installed?

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New Here ,
Jul 11, 2023 Jul 11, 2023

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I installed and used Dreamweaver last week.  Now it's not installed according to the Creative Cloud app.  It's also not in my Applications folder any longer.

 

Screenshot 2023-07-11 at 12.16.38 PM.png

 

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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the cc app showing install instead of open suggests a cc app issue IF dw is actually still installed.  otherwise, there's something happening on your end that's probably not related to adobe.

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Adobe Employee ,
Jul 11, 2023 Jul 11, 2023

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Hi there,

This is a strange issue. Does it happen only with Dreamweaver? If yes, please sign out and sign back in the Creative cloud desktop application and then check the issue.

Let us know the outcome.

Thanks,

Shivangi

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New Here ,
Jul 12, 2023 Jul 12, 2023

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3 hours after I installed it, I noticed that Dreamweaver was gone again.  I signed out of Creative Cloud, restarted it, re-signed into Creative Cloud, and re-installed Dreamweaver.  I didn't look at my computer since then, but this morning Dreamweaver is gone again and shows ready to install in Creative Cloud.

 

Whether an Adobe issue or a problem with my computer, is there any guidance on keeping Dreamweaver installed?

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Community Expert ,
Jul 12, 2023 Jul 12, 2023

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copy and paste a screenshot of your cc desktop app preferences > apps install location ala

 

kglad_0-1689172173971.png

 

then copy and paste another screenshot of the contents of the listed folder, if it's not the default location or your mac's application folder if the listed location is the default location

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New Here ,
Jul 12, 2023 Jul 12, 2023

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Showing install location is Default.  Should note that I initially installed 13 other Adobe apps at the same time I first installed Dreamweaver.

 

Screenshot 2023-07-12 at 11.16.41 AM.png

This is showing my default location, the Applications folder, with Dreamweaver absent.

 

Screenshot 2023-07-12 at 11.17.40 AM.png

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Community Expert ,
Jul 12, 2023 Jul 12, 2023

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thank you for those.

 

do you have antivirus or antimalware software on your mac?

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