DvD re-installation activation

[Elijah281491550ilb]

So, I recently factory reset my computer for it to work smoother and I have installed the Adobe products purchased, I have inputed the code on the sleeve but it has not worked. This is not a limited subscription. I was wondering what to do next.

[kglad]

what are trying to install and what is your os version?

[Elijah281491550ilb]

Trying to install Photoshop and premier. Windows 10 22H2

[kglad]

photoshop or photoshop elements?

premiere or premiere elements?

and what versions?

[Elijah281491550ilb]

Elements for both and 2021

[kglad]

ok.  progress. thank you.

the code on each product's sleeve is a redemption number or a serial number?

[Elijah281491550ilb]

ok.  progress. thank you.

the code on each product's sleeve is a redemption number or a serial number?

By @kglad

All it says is product code. Nothing with redemption or serial

[kglad]

you need your serial numbers.

there are several possible ways to find/recover an adobe serial number.

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

3. if your adobe program is installed on another computer you can recover its serial number from that computer,

(win:) http://www.belarc.com/free_download.html

(mac:) https://mac-product-key-finder.com/