Elements 13 Licens

[Sky__fighter]

Hello, 

I have a problem activating the PSE13 license. 
Brief background: 
I logged out of PSE13 on my old computer and also uninstalled the program. 
Now I want to log into PSE13 again on my new computer but it then says the license is already in use.

However, no activated devices appear in my account.

Somebody here who can help?

Thanks 😉

[kglad]

are you seeing an excess activation count message?

[Sky__fighter]

Yes 2/2 but I have no activated devices in my account.

[kglad]

it doesn't matter to adobe.  you have to use a device with an activated version to deactivate.  there's no work-around .