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default5t5afojid1b8
Participating Frequently
March 9, 2021
Question

Elements 2021 download

  • March 9, 2021
  • 3 replies
  • 666 views

I downloaded elements 2021 and it downloaded Creative Cloud Desktop. Inside the cloud I dont find my elements 2021. What happened.

    This topic has been closed for replies.

    3 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 9, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

    D
    default5t5afojid1b8Author
    Participating Frequently
    March 9, 2021

    Thanks.  I just tried to uninstall Adobe Creative Cloud. It would not let me do it as it linked up with my other Adobe products. 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 9, 2021

    What other Adobe products?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 9, 2021

    Elements is not part of Creative Cloud.

    It is a separate download.

      D
      default5t5afojid1b8Author
      Participating Frequently
      March 9, 2021

      Receive email offering Elements 2021. I beleived I was downloading Elements 2021. When the completed I have Adobe Creative Cloud. In that program I cannot find Elements 2021. What happened.

      thx Joe S

      Greg_S.
      Community Expert
      Greg_S.Community Expert
      Community Expert
      March 9, 2021

      Here is a link to download a free trial of Elements 2021.

       

      Make sure you didn't download a trial version of the full Photoshop as you will be charged a subscription if you don't cancel within 7 days, I believe.

       

      Added: And just to be clear, certain users of Elements are receiving a preview feature which allows them to save and open images to and from an Adobe cloud account.  (They currently get 2GB of storage space for free.)  For that reason, a copy of CC is included with the download of Elements 2021.   Is this what you are refering to?

        D
        default5t5afojid1b8Author
        Participating Frequently
        March 9, 2021
        Thks guys, but my problem is that I purchased elements 2021 and have a s/n. The download did not go well. It installed the cloud product but not Elements 2021. I am baffled as to method and location for installation. I keep going around in circles.
        JoeS

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