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Participant
May 31, 2021
Question

Email and Account

  • May 31, 2021
  • 1 reply
  • 219 views

Hi everybody

 

I use Lightroom and acrobat writer with the same email account .(2 acrobat and 1 lightroom)

Trouble is my lightroom user is deconnected each time I have 2 Acrobat connected

If I change email adress in lightromm, will it be enough to stop this problem ?

 

Thanks in advance

 

Best regards

 

Stephane

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
May 31, 2021

the adobe id should be the same for both subscriptions or else, when you sign in with one id, you're signed out with your other.

 

https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html