End of Student Discount

Question

I have been paying a monthly amount to Adobe whilst my son is at University but this is coming to an end. Do I just stop the payment method and if so what happens to the Apps on my Son's laptop?

The amount I pay is more than the current going rate for the student package for Creative Cloud.

Any thoughts?

Thanks

Christopher

Ned Murphy · Answer

Just stopping the payment method will not end the situation. You need to cancel the subscription... but if you terminate it early you end up paying 50% of the remaining subscription cost. If/when you want to end it you should be able to do so thru the account... but if you have any issues you can contact Adobe Support and try to get them to help you cancel it (they can be difficult).

Cancel your Creative Cloud membership

Contact: For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp