Erro 21 on adobe xd (help me)

New Here ,
Apr 25, 2022 Apr 25, 2022

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Halo, what operating system are you attempting to install Adobe XD on?  Please make sure that you are installing on a device that meets or exceeds the system requirements listed in https://helpx.adobe.com/xd/system-requirements.html.

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New Here ,
Apr 25, 2022 Apr 25, 2022

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windows 10 . version 1903 (OS build 18362.30)

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Adobe Community Professional ,
Apr 25, 2022 Apr 25, 2022

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LATEST

Most Creative Cloud apps work on:

  • Windows 10 versions 21h2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Thanks, Halo.  You will need to complete the instructions in the error message and apply the missing updates to Windows 10 if you wish to continue using Adobe XD on this computer.

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