Follow below steps and check :
Step 1)
Restart Mac .
Once Mac is booted up, launch Activity Monitor and check if any Adobe process is running , if yes Force Quit those process. Also check whether there is any Mac Updates installation running in the background, if yes you'll need to wait until the Update is completed.
Step 2)
Open Applications folder and if present trash Adobe Creative Cloud folder.
Open Utilities folder and if present trash Adobe Creative Cloud and Adobe Application Manager folders.
Step 3)
1) Right click on Finder icon and select "Go-ToFolder " option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater and OOBE.
Step 4)
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5) ( Guess you might have tried this step , however cross check once )
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg
Step 6 )
Click on the below link and download Adobe Application Manager and install the same :
http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager10.0_all.dmg
Once the installation process is completed, installation box will disappear, then open Application folder and locate Adobe Application manager launch icon , double click on it and update .
Once the update is completed. It shud launch Adobe Creative Cloud app.
Still same ??
Try to install via SafeBoot mode. or from Different Admin user account .
AdChoices