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Participant
January 26, 2012
Question

Error 101 when trying to download using the Adobe Download Assistant

  • January 26, 2012
  • 1 reply
  • 3483 views

I am having the exact same problem with CS 5.5 Design Premium. 445 Gigs Free, Win 7, Intel i7, loads of ram. "Error 101" "Error extracting the product installer (Error 101). Check fo available disk space on your system and try downloading the product again." - This from Adobe Download Assistant...

I have rebooted twice, downloaded product 4-5 times, always the same error at the end.

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    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    January 26, 2012

    Moved this to a new thread as there was insufficient information in the previous thread to determine if this is related or not.

    TerraSpan how much available hard drive space do you have available?

    TerraSpanAuthor
    Participant
    January 27, 2012

    Just an Update.

    It finally installed, don’t know if you guys tweaked something to make it happen but thanks for your time.

    Participant
    February 7, 2012

    Now I am confused if you are receiving an error 101 then it would not be downloading.  It should be downloading to your documents folder by default.  Can you please go to Computer, right  lick on you C drive and select properties and report back with the what it states for free space.  Also what type of network are you on?  Are you in a corporate environment?


    this is my problem and i know i have enough space to install it because this computer i am using is new out of the box. i am on a home network and why would the network matter because as long as i have internet it should install. and btw i know more about computers and i dont understand why it is saying this because i know i have enough space to download it. i also have 4gb of RAM.