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A
Anonymous
December 16, 2012
Question

error 101

  • December 16, 2012
  • 1 reply
  • 11444 views

error101

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1 reply

JairajMike
JairajMike
Participating Frequently
December 16, 2012

Hi Indra,

   I assume you are trying to install a trial version. Follow the below steps:

Error 101/102 normally appear when the the installer is unable to extract the files.

This could be due to a corrupt/incomplete download, the installer trying to extract at a location it does not have permissions to, or just plain permissions issue.

Also see, http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html for help with Error 101 and 102.

1. Ensure that you're downloading to a writeable user location, and not to "Program Files" or Applications" folders

2. Try solution 1 and restart the download

3. Try solution 2 to clear some space if you're running low

4. Ensure that you're logged in with Admin privileges

Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download, and then procees to install.

Regards,

Jairaj

P
pastorizedcow1
Participant
January 30, 2013

Now it finalizes the download, but gives this error:

Error 101, check for available disc space."  I have much, much disc space available, so this is wrong.

when I go to C:\adobe\CS6 Master Collection, there is a completed .rar file

but when I try to extract it I get error

"archive is corrupt."

I did not download to Programs Files.

I have had to restart this download 5 times, due to the program getting stuck at the end of the download, not moving from "download is almost complete, less than a minute," staying there for hours, and then failing.  Each time the download fails, I must start the download from scratch, as it does not auto save.

I was really excited about being able to try this expensive product out, before makinga big investment.

This whole experience is leaving me with very bad feelings.

Thank you.

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