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mankl60
Participant
October 29, 2012
Question

error 110 encountered and download stopped

  • October 29, 2012
  • 3 replies
  • 2301 views

My system is windows 7 X64 ultimate, 8G ram and 230G HDD

When I tried to download creative suite  6 master collection (Traditional Chinese) trial version via adobe download asistance, everytime when the progress is about 2/3 complete, the statement "error 110....." appear and the download stopped.

I tried to restart the download, but the download didn't restart again. Even I tried another new download, but the same thing happened again.

I tried another machine that run windows xp, but same thing happened again. I have search the adobe web, there is direct download link, but the Traditional Chinese version is not available there.

What happened to the CS6 download manager or server whenever the download is reached certain place, it stopped ?

Is there any alternative way other than adobe download assistance to download trial version of CS 6 master collection (Traditional Chinese) version since I need to elvauate the product before my purchase?

    This topic has been closed for replies.

    3 replies

    S
    StaLiu
    Participant
    February 15, 2013

    This problem remains unsolved.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 15, 2013

    StaLiu did you implement solution 1 offered in message #1?

    D
    Adobe Employee
    davidjob@adobe.com
    Adobe Employee
    October 31, 2012

    We have verified the issue and are investigating what is causing the issue.  We can hopefully release a fix for the issue soon.  Thank you for reporting the problem so we can address it faster.

    S
    Santhosh__J
    Participating Frequently
    October 29, 2012

    Please refer to the below link, and perform the Solution 1 which will probably resolve the issue.

    http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solution_1

    M
    mankl60Author
    Participant
    October 29, 2012

    thanks your advice, I've followed the steps in solution 1, after several attempts, my problem is still there. Same thing happened as before, I wonder if there is some errors in adobe's server or some portions of the Traditional Chinese version are corrupted.

    After 2 day's effort, I still get nothing from adobe, I hope that some adobe's officials will note the problem.

    M
    mankl60Author
    Participant
    October 30, 2012

    I think, I've found the answer. The problem is at adobe's side.

    Not only the traditional Chinese version of CS6 master collection, but also the Korean version are not available for download although they were appearred in ADA. Because I've tried to download these two versions, same problem happened, instead very smooth download for English or Japanese versions.

    Any Adobe's official can answer my question?

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