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kapilv80494512
Participant
November 11, 2017
Answered

error 127 to install photoshop cc

  • November 11, 2017
  • 2 replies
  • 55499 views

i have downloaded creative cloud free trial desktop app,...and now i am trying to to install photoshop cc through it,,, but unable to to that because of error 127,,,,tell me solution.

    This topic has been closed for replies.
    Correct answer kglad

    hi,

    check your log files to see the exact (usually an extraction) problem, Troubleshoot Adobe Creative Cloud install issues with log files

    look for the link in the log that contains the first error.

    2 replies

    J
    joshm2786142
    Participant
    June 19, 2020

    If Error 127 is occurring due to firewall restrictions preventing Adobe Creative Cloud installation, then contact Adobe Customer Care and they can provide you with a direct download file. However, you may then encounter Error 183 (as I did) when attempting that installation. My particular issue was with Photoshop 2020. My solution was to close all Creative Cloud processes, go to Control Panel / Programs / Programs & Features, find Creative Cloud, right-click and Repair. After the software completed its repair, I went back into Creative Cloud and the Photoshop download completed just fine. Hope it works for others.

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      November 11, 2017

      hi,

      check your log files to see the exact (usually an extraction) problem, Troubleshoot Adobe Creative Cloud install issues with log files

      look for the link in the log that contains the first error.

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