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Question

Error 132 installing Illustrator CC

Forum|Forum|10 years ago
January 22, 2016
2 replies
2008 views

I'm trying to install Illustrator CC, but before starting to downloading appears a windows error, saying that: "You can install this product in the main directory of you computer. Change it.(ERROR 132)" I've tried in every folder in my PC and I can't install it. Please can you help me? Thank you

Creative Cloud

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danielam20210205

Participant

The same error is happening to me.

Exit Code: 132

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Installation in root directory '' is not allowed

FATAL: Error occurred in starting installation with error code '132'

Community Expert

Community Expert

attach a screenshot of the error if it's in english.

otherwise, quote it.

annag24256049Author

Participant

The text is: "It can'y be installed that product in the main directory. Select another ubication in your preferences and try again. "

Thanks

Community Expert

Community Expert

if it's in english, attach a screenshot.