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A
annag24256049
Participant
January 22, 2016
Question

Error 132 installing Illustrator CC

  • January 22, 2016
  • 2 replies
  • 2007 views

I'm trying to install Illustrator CC, but before starting to downloading appears a windows error, saying that: "You can install this product in the main directory of you computer. Change it.(ERROR 132)" I've tried in every folder in my PC and I can't install it. Please can you help me? Thank you

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2 replies

D
danielam20210205
Participant
January 23, 2016

The same error is happening to me.

Exit Code: 132

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Installation in root directory '' is not allowed

FATAL: Error occurred in starting installation with error code '132'

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 22, 2016

    attach a screenshot of the error if it's in english.

    otherwise, quote it.

    A
    annag24256049Author
    Participant
    January 22, 2016

    The text is: "It can'y be installed that product in the main directory. Select another ubication in your preferences and try again. "

    Thanks

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 23, 2016

    Exit Code: 132

    -------------------------------------- Summary --------------------------------------

    - 2 fatal error(s), 0 error(s), 0 warnings(s)

    FATAL: Installation in root directory '' is not allowed

    FATAL: Error occurred in starting installation with error code '132'


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