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J
jomru
Participant
January 7, 2012
Question

Error 16 when launching adobe photoshop elements 10

  • January 7, 2012
  • 2 replies
  • 3158 views

I purchased this product and downloaded it. The setup and installation went fine. However when launching the application I get error 16.

I followed the instructions 3 times doing shutdown after installation. Problem still there. Please let me know if there is an answer to this.

    This topic has been closed for replies.

    2 replies

    P
    plike666
    Participant
    January 26, 2012

    I have the same probleem

    wath must I do ?

    wath "cache.db" ?

    sorry for my english but I'm french

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    January 26, 2012

    plike666 I would recommend running the Adobe Support Advisor as well to help determine if you are experiencing the same difficulties.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    January 7, 2012

    Do you receive any errors when installing?  I would recommend using the Adobe Support Advisor to analyze your installation logs.

    J
    jomruAuthor
    Participant
    January 8, 2012

    I have no errors when installing. I will look at the Support Advisor.

    J
    jomruAuthor
    Participant
    January 8, 2012

    Ok thanks. It was the cache.db which was locked out. All OK

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