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zorkd94213402
Participant
March 11, 2017
Answered

Error 160 - Error setting registry - Photoshop CC 2017

  • March 11, 2017
  • 2 replies
  • 2010 views

Hi guys,

yesterday i tried to install photoshop CC 2017 from Adobe Creative Cloud but it gives me this error :

Exit Code: 160

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 160) executing in command 'SetRegistryValueCommand' for package: 'AdobePhotoshop18-Core_x64', version:18.0.1.29

FATAL: Error occurred in install of package (Name: AdobePhotoshop18-Core_x64 Version: 18.0.1.29). Error code: '160'

WARN: Error Setting Registry - Start 64-bit:1 root:0 key:Interface{ee8364d9-b811-4c7d-a3a8-97c4ebfab83a} name:Default type:REG_SZ data:_DICOMOpenOptions. Check for Registry permissions. (Error: Error 5 Accesso negato.)

-------------------------------------------------------------------------------------

Can you help me? I'm running Windows 10 Pro 64bit. I tried running the adobe cleaner tool but it isn't working anyway and i also deleted the ee8364d9-b811-4c7d-a3a8-97c4ebfab83a registry key.

Any way you can help me?

P.s Sorry for my bad english

This topic has been closed for replies.
Correct answer zorkd94213402

I contacted Adobe Customer Care Support and this is what they've done to me(and it worked):

-open regedit

-go to the error's folder (in my case it's                                                           This One)

WARN: Error Setting Registry - Start 64-bit:1 root:0 key:Interface{ee8364d9-b811-4c7d-a3a8-97c4ebfab83a}

- right click and go to permissions

- give full access to every user

- go to advanced and click OWNER

- select your account name

- check "Replace owner on subcontainers and objects" and click OK

Try reinstalling Photoshop, if it works it's good, if not you have to :

-Go to the control panel

- Create a new user (I called it Adobe_Test)

- give him administrator permissions

-Switch to the new user

-Try reinstalling Photoshop

That worked for me. If it isn't working either try contacting  Contact Customer Care .

hope i helped you.

2 replies

Participant
March 11, 2017

Exactly the same problem! Windows 7. I've done everything possible but nothing helps! I wonder why Adobe doesn't take care off this at all ???

zorkd94213402
zorkd94213402AuthorCorrect answer
Participant
March 12, 2017

I contacted Adobe Customer Care Support and this is what they've done to me(and it worked):

-open regedit

-go to the error's folder (in my case it's                                                           This One)

WARN: Error Setting Registry - Start 64-bit:1 root:0 key:Interface{ee8364d9-b811-4c7d-a3a8-97c4ebfab83a}

- right click and go to permissions

- give full access to every user

- go to advanced and click OWNER

- select your account name

- check "Replace owner on subcontainers and objects" and click OK

Try reinstalling Photoshop, if it works it's good, if not you have to :

-Go to the control panel

- Create a new user (I called it Adobe_Test)

- give him administrator permissions

-Switch to the new user

-Try reinstalling Photoshop

That worked for me. If it isn't working either try contacting  Contact Customer Care .

hope i helped you.

kglad
Community Expert
Community Expert
March 11, 2017