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FrostySmags
Participant
September 16, 2019
Answered

Error 176 - Can't install Photoshop no matter what

I've been at it for a few days now and still can't get it to work. the install goes to 5% instantly and then throws this error. I even went through my registry and removed everything labeled Adobe, tried to install and it's still throwing this error in my face. Before you point me to previously solved issues with the same error, I've already looked at and tried every single one on adobe's support pages.

      kglad
      kgladCorrect answer
      Community Expert
      October 2, 2022

      for others:

       

      Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
      Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.

      View reply

      22 replies

      WMT2
      WMT2
      Participating Frequently
      September 17, 2026

      Removing caps files also worked for me. The stupid thing is, other apps installed. Only Photoshop would not. Programmers!

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      Nayabk
      Participant
      July 7, 2023

      @Romanchik26392713mmni 

       

      thaks buddy, worked like a charm!

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      memes by Mali265709153zcy
      Participant
      October 13, 2022

      Exit code 176 means Unable to install on a network drive. Select another install location in your preferences and retry installing   

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 13, 2022

      @memes by Mali265709153zcy 

       

      thank you for trying to help, but next time read all the posts before posting.

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      Romanchik26392713mmni
      Participant
      October 2, 2022

      Delete files in caps (C:\Program Files (x86)\Common Files\Adobe\caps) and you can download photoshop again!

       

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        kglad
        Community Expert
        kgladCommunity ExpertCorrect answer
        Community Expert
        October 2, 2022

        for others:

         

        Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
        Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.

        Translate
          theguffey
          theguffey
          Participant
          October 12, 2022

          This worked for me when trying to install programs to a different SSD than my operating system. Kept getting error 176 and this was the only solution that worked. Even uninstalling/reinstalling creative cloud didnt work.

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            Greg5E1E
            Participant
            October 14, 2020

            I tried a million solutions and this worked.

            -Uninstall creative cloud - https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

            -Delete C:\Program Files (x86)\Common Files\Adobe

            -Reinstall Creative Cloud

            Note: you may not be able to delete the 'CoreSyncExtension' folder. This is fine and it will work anyway.

             

            also this youtube video had a solution that worked for alot of people: https://www.youtube.com/watch?v=FVjGoBBh6Ug

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              salv_fitz
              salv_fitz
              Participant
              May 30, 2022

              Can confirm this WORKS for me 30.05.2022 

               

              When deleting common files make sure to open Task Manager and end task on anything adobe.

               

              [Profanity removed by moderator]

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              Anonymous
              November 30, 2019

              I just upgraded to Win10 and I have the files from my other harddrive to SSD and I relocated the detection to the right folder and nothing then I tried installing the software and the error comes.

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              Nancy OShea
              Community Expert
              Nancy OSheaCommunity Expert
              Community Expert
              November 30, 2019

              Error 176 means you're trying to install PS on a  networked drive.  If this is a Teams or Enterprise account, contact your IT admin for assistance. 

               

              If this is an Individual Creative Cloud account, contact Adobe Customer Care by logging in below with your paid user ID and password. 

              https://helpx.adobe.com/contact.html

               

              Click the chat bot icon and type Technical Support followed by the Enter/Return key.

               

               

               

               

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              Nancy O'Shea— Product User & Community Expert
                Nancy OShea
                Community Expert
                Nancy OSheaCommunity Expert
                Community Expert
                September 16, 2019

                Well if it installs OK on your Laptop, that implies there's either a hardware or OS configuration  problem on your desktop.  Which OS and version # are you running on laptop & desktop?

                 

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                Nancy O'Shea— Product User & Community Expert
                  Anonymous
                  November 30, 2019

                  I have the specs to download the software I even changed the drives and still nothing is working and I don't know what to do.

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                  Nancy OShea
                  Community Expert
                  Nancy OSheaCommunity Expert
                  Community Expert
                  September 16, 2019

                   

                  176, C176 Unable to install on a network drive. Select another install location in the preferences and try again.

                   

                  Have you tried installing on another device that meets the new system requirements to run Creative Cloud and Photoshop?

                  https://helpx.adobe.com/creative-cloud/system-requirements.html

                  https://helpx.adobe.com/photoshop/system-requirements.html

                   

                   

                   

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                  Nancy O'Shea— Product User & Community Expert
                    FrostySmagsAuthor
                    Participant
                    September 16, 2019
                    It's able to install fine on my laptop, but the specs on that are less so than on my desktop. I've tried both my SSD and HDD. It won't install on either.
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