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Participant
September 17, 2018
Answered

error 190 message

  • September 17, 2018
  • 2 replies
  • 9333 views

I can download the illustrator trial, but can't download the photoshop trial with the message code 190

If you can tell me what to do so I can solve the problem thannk you !

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Correct answer Jeffrey_A_Wright

Nouraa99309290, I am sorry that you are facing Error 190 when installing Illustrator CC.  Error 190 indicates the computer does not meet the minimum system requirements to install and run Illustrator CC.  You can find a list of the system requirements at Adobe Illustrator system requirements .

What type of computer are you evaluating Illustrator CC on, Nouraa99309290?   What operating system is it running?  Are there any updates available for the operating system or the computer?

For more information about Error 190 see Troubleshoot errors using Creative Cloud log files .

Please update this public forum discussion if you have any additional questions.

2 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
September 17, 2018

Nouraa99309290, I am sorry that you are facing Error 190 when installing Illustrator CC.  Error 190 indicates the computer does not meet the minimum system requirements to install and run Illustrator CC.  You can find a list of the system requirements at Adobe Illustrator system requirements .

What type of computer are you evaluating Illustrator CC on, Nouraa99309290?   What operating system is it running?  Are there any updates available for the operating system or the computer?

For more information about Error 190 see Troubleshoot errors using Creative Cloud log files .

Please update this public forum discussion if you have any additional questions.

Kanikas
Community Manager
Community Manager
September 17, 2018